Manager Software Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager Software Engineering

Manager - Software Engineering (C, C++) Payment Domain

Job Description Summary
The Transaction Switching program enables frictionless commerce through a secure, highly performant and operationally resilient platform that drives credit and debit transaction growth. The program supports Credit, Debit, Prepaid and Commercial portfolios, through channels such as Automated Teller Machines (ATM), Point-of-Sale (POS), Electronic Commerce (E-Comm) and Digital products.

As a software engineering manager at Mastercard, you will be responsible for the analysis, design, development and delivery of software solutions. You will also define requirements for new applications and customizations, adhering to standards, processes and best practices.

Role
As a Manager of Software Engineering at Mastercard, you are expected to carry out the following general duties:
Formally supervise and coach 2+ teams of engineers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles
Provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies
Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year
Speak as one management voice and regularly hold staff meetings with all levels of staff to brief on organization, department, and P&C (HR) updates
Hold people and teams accountable and effectively delegate responsibilities down to the team
Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role
Continuously engage and improve teams' performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk
Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels
Manage and optimize budgets, forecasting, and cost allocation while delivering on business needs in the area of ownership
Emulate and drive Mastercard Way behaviour through their behaviour, recognitions, coaching, and employee engagement.

All About You
IT experience with successful track record in managing small scale development organization (2+ teams) with demonstrated thought-leadership, cross-functional influence, and partnership
Progressively grown career with proven design and development experiences in multiple languages, secure coding standards (e.g., OWASP, CWE, SEI CERT), and vulnerability management
Has skills to document and coach team on the development practices and coding guidelines (e.g., branching, peer reviews, library use, logging, scanning rules, test-driven development, error handling)
Understands and elaborates technical debt and operational issues to drive prioritization discussions with stakeholders to improve the run experience
Understands system architecture to plan for platform and infrastructure capacity (e.g., database, compute, network, storage) and drives the dependency prioritization to reduce the delivery lead time
Has skills to understand customer journeys and ensure a good customer experience by continuously reducing mean time to mitigate (MTTM) for incidents and ensuring high availability (99.95% as a starting point)

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.