Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, SME Products Management
Overview
At Mastercard, we are committed to helping small and medium-sized enterprises (SMEs) thrive in today's digital economy. As a Product Manager within the European SME team, you will play a key role in shaping and supporting the SME product strategy and execution roadmap across the region. This role is ideal for someone who combines strategic thinking with operational discipline and is excited about making a real impact on how SMEs manage payments and access digital financial solutions.
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Your Role
• Support the European SME Product Line Strategy (PLS), ensuring alignment with Mastercard's broader commercial and digital objectives.
• Assist in the execution of core product initiatives, including enhancements to existing offerings and development of new value-added services and partnerships for SMEs.
• Contribute to the development and refinement of product value propositions across different distribution channels and types of customers, based on research, insights, and market needs.
• Analyze product performance data and customer feedback to inform prioritization, identify opportunities, and recommend improvements.
• Work cross-functionally with internal teams (marketing, legal, analytics, commercialization and global product teams) to support go-to-market efforts and product launches.
• Provide product expertise and respond to customer requests related to SME core products and the Product Line Strategy (PLS), supporting external partners such as Issuers, Acquirers, Fintechs, and others with timely and accurate input.
• Monitor the competitive landscape and SME trends across Europe to ensure our product strategy remains relevant and differentiated.
• Support internal communications and stakeholder updates on SME initiatives and outcomes.
All About You
• Strong understanding of the SME segment and its needs in payments, cash flow, and digital services.
• Experience in product management, commercial strategy, or partnership development, ideally in fintech, B2B platforms, or digital payments.
• Proven ability to translate customer and market insights into compelling product strategies and propositions.
• Skilled in structuring and delivering cross-functional initiatives with attention to execution detail.
• Collaborative and confident in working across regional and global teams.
• Excellent communication skills for both strategic and operational discussions.
• Organized and self-motivated, with the ability to manage several projects simultaneously.
• Fluent in English, other European languages are a plus.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.