Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management - Deploy, LAC
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient drives our culture and everything we do inside and outside of our company. With connections across over 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
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Overview
The Business and Market Insights (B&MI) team is seeking a Manager, Regional Product Manager, to lead our Deploy business for Latin America and the Caribbean region. This role is accountable for increasingly and consistently placing our end-to-end implementation support solutions, including project management (PMO) and specialized on-site support (SBOS), across customer segments and go-to-market strategies throughout the region.
Role
In this leadership position, you will:
• Lead development and continuous improvement of product packages to address recurring client needs, address Mastercard regional priorities and ensure attainment of B&MI revenue and margin targets
• Co-create and drive go-to-market strategies for priority products across each of our distribution channels including one-to-one sales, market-wide sales, network-linked sales, and partnership sales
• Disseminate our main capabilities both internally and externally with engaging storytelling and data
• Identify opportunities for improvement across sales and delivery lifecycle. Develop and drive activities to increase customer engagement and foster positive experiences of customers with B&MI solutions
• Systematically partner with regional and global teams to develop and deliver innovations to our markets
All About You
The ideal candidate should:
• Have extensive (+10 years) experience in project management for end-to-end implementations in Latin America. Experience (+2 years) in implementation of digital products (e.g., apps) with extensive use of User Experience (UX) research methodologies to inform development roadmaps will be highly valued.
• Demonstrate high-level of problem-solving, creativity, communication, and relationship building skills
• Demonstrate our Mastercard Way behaviors, necessary to be effective in cross-functional teams
• Fluency in English is required, fluency in Spanish and Portuguese will be highly valued.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.