Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management - Authentication
Overview:
The Manager, Product Management - Authentication is a key role within the Digital Payments team in Asia Pacific. In this role, the candidate will have responsibility for product management of select Mastercard Authentication products and drive the defined Key Performance Indicators across usage and optimization.
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The Mastercard Authentication Program supports consumer authentication for both in-store and e-commerce flows. The primary objective of this role is to commercialize, manage and deliver best-in-class authentication products for identified set of customer profiles.
The ideal candidate will have basic functional understanding of market landscape & key drivers in Card Not Present flows. Is also passionate about data-driven insights, customer-focused solutions , intellectually curious & insights on consumer user experience. The ideal candidate is well known for being highly collaborative, managing complex workstreams and delivering concurrent projects.
Roles and Responsibilities
• Support the product management & execution of go-to-market plans to drive the business defined Key Performance Indicators
• Lead with data backed insights for improvement in authentication adoption & usage of Multi Factor Authentication flows
• Monitoring product's revenue, profitability and other key performance indicators and accountable for ensuring that established revenue targets are met.
• Responsible for working with cross functional teams to establish integrated plans across prioritized markets & customers.
• Collaboration with Global Product teams on market specific requirements based on customer feedback and defined business case
• Responsible for working with Product Marketing & Communications Teams to deliver a simplified and compelling narrative.
All About You
• Experienced in product management, with a track record of launching and scaling data-driven solutions.
• Strategic thinker with a strong analytical mindset.
• Comfortable working in a fast-paced environment, collaborating across teams, and making data-backed decisions.
• Passionate about delivering high-quality, impactful products that drive business value.
• Advanced Word, Excel and PowerPoint skills.
• Experience in payments and / or retail banking
• Skilled at management reporting and gathering insights from granular data to influence decision making
• Willingness to travel throughout the region
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.