Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
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Title and Summary
Director Sustainability Product Development
Who we are and what we do
Mastercard's global Sustainability Innovation Lab is spearheading the further development of the company's portfolio of environmentally conscious digital products and solutions.
To ensure both people and the planet can thrive as the global economy rapidly digitizes, the Lab's mission is to enable people to thrive within planetary boundaries. It serves a platform for innovation, collaboration and execution of new sustainable business solutions, with the goal of accelerating the shift to the decoupled economy.
Our diverse team of experts in engineering, design, business development, and sustainability welcome the new Director of Product Development. Product Development at Mastercard encompasses the solutioning, UX mapping, engineering and commercialization of new capabilities, initiatives and services based on the technologies developed by Mastercard and our partners. The role will lead the development of new, innovative products and solutions with a focus on sustainability, driving revenue and strategic differentiation for Mastercard. The team sits within the Mastercard Foundry - Mastercard's innovation engine and a hub for new product development. We do this by driving product innovation in emerging technologies and interfaces while focusing on developing a point of view to enhance existing solutions and developing new use-cases for established products. We also focus on building revenue generating ecosystems and flywheels that can be standalone in adjacent segments and markets.
What you will do
• Develop new digital payment products and services with a focus on sustainability, in collaboration with internal and external stakeholders globally and regionally.
• Evaluate market opportunities, create compelling narratives, and drive business cases that demonstrate value for Mastercard and the sustainability transition.
• Lead prototyping and in-market testing, and drive product commercialization with Global Product and partner teams
• Drive thought leadership and the learning agenda across sustainability innovation
• Build and maintain key stakeholder relationships as a trusted partner for sustainability innovation and product development.
• Effectively partner and align with various Mastercard teams (e.g., Technology, Operations, Legal) to develop solutions, gain support, and ensure a successful go-to-market plan
• Manage and develop project teams, junior product managers, and analysts, and attract high-quality talent to Mastercard.
Who you are
• Experience in developing digital products, including opportunity identification, concept development, business model innovation, and in-market testing of global products.
• In-depth understanding of sustainability issues and awareness of global commerce trends and emerging technologies.
• Strong curiosity and a desire to continuously learn about new innovations and opportunities that support the transition towards decoupled economies.
• Experience in various aspects of new product development, including product strategy, branding, sales enablement, market positioning, end-to-end customer experience, partnerships/alliances, operations, and performance.
• Background in payments, financial services, technology, or corporate innovation.
• Technical expertise and experience working with R&D teams.
• Excellent analytical and quantitative skills, ability to create compelling narratives and business cases.
• Strong interpersonal skills, ability to effectively communicate with executives, peers, and staff with impact, eloquence, and authenticity.
• Ability to manage senior stakeholders within and outside of Mastercard.
• Bachelor's degree in Computer Science or Environmental Science preferred.
• Fluency in English is required.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.