Director, Regulatory Relations and Market Compliance

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Regulatory Relations and Market Compliance

OVERVIEW
The Regulatory Relations and Market Compliance team is looking for a director to be our local representative of the technology risk management function handling the specific local needs and answering local customer and regulators requests related to technology relying on the wider technology risk & control team. The ideal candidate is passionate about technology risk management, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.

ROLE
Implements policies and procedures to minimize exposure and drive the proper controls
Supports the management and facilitation of governance committees
Provides data analysis and strategy execution across risk areas, leveraging an understanding of risk and regulation
Supports cross-functional initiatives to deliver on risk goals, policies and procedures
Develops and manages risk processes, including identifying and implementing best practices and ensuring all processes are documented, reviewed and updated regularly
Experience delivering presentations and supporting messaging to senior leadership
Manages a team(s), conducts goal setting and performance appraisal processes, identifies and coaches top talent within own team
Manage and deliver responses to customer requests, RFP support and customer audit support

ALL ABOUT YOU
• Degree in law, finance, business management or IT related field
• Experience in IT, Banking, Payment or FinTech sectors in similar role (Internal Audit, Risk Management, Compliance)
• Good oral and written communication skills
• Experience collaborating cross-functionally to identify and implement best practice risk processes
• Be culturally aware, sensitive and able to collaborate with cross-regional teams
• Be a team player with strong business and operations focus
• Knowledge of Risk and Control Framework standards such as SOC 1, SOC 2, PCI-DSS, ISO 27001
• Knowledge of laws, regulations, policies, and ethics as they related to technology, cybersecurity and IT management, especially in relation to payments sector (e.g., GDPR, PFMI, DORA, EBA guidelines, etc.)
• Strong IT technical knowledge, including emerging technologies and potential for exploitation
• Knowledge of Mastercard retail card, real-time payments and account to account products and technology, security and other risk management programs and practices desired, a plus but not required

BROADENING EXPERIENCES
• Experience leading cross-functional projects, teams or committees.
• Demonstrated success building relationships and delivering results on a key initiatives.
• Experience identifying capability gaps and successfully works to coach and build skills within project team.
• Exposure to delivering presentations and engaging with senior leadership.

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.