Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Products and Solutions
Overview
- This role is known internally as Director, Solution Architect.
• Provides product expertise and leverages Mastercard integrated solutions to drive sales and revenue goals
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• Responsible for setting sales strategies as it relates to products that are aligned with geography strategy and helps identify and close sales leads
• Provides market intelligence and market requirements to product developers and product managers to support product design, development and implementation efforts
• Responsible for pipeline management at the product level
Responsibilities
• Leads execution of product sales strategies for products within assigned region
• Delivers proposals to customers on how products can improve value proposition
• Closes new business in tandem with Account Management and Business Development in a highly competitive consultative selling environment and generates incremental revenue from existing clients
• Build a strong sales pipeline and monitors opportunities
• Provides technical support by identifying and resolving customer challenges and escalating to senior colleagues as required
• Analyzes and interprets customer data to ensure operations are at optimal levels
• Participates in the customer planning and product prioritization process
• Coordinates transitions between sales and implementation teams
• Bring the voice of the market back to the implementation team to ensure customer relationship needs are met
• Provides subject matter expertise on a specific product or segment of products and identifies product innovation opportunities
Experiences
• Extensive experience in a sales/commercial environment including interacting with customers and closing individual deals within a single market
• Demonstrated expertise and success in achieving sales goals over multiple products
• Experience with a specific product line gathered from time in Product Sales or other functions in Mastercard
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.