Director of Product Operations

Company Description

When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom.

Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

Job Description

As part of the Product Operations function at Renaissance, the Director of Product Operations may lead or be involved with projects around any of the core deliverables (pricing strategy, product analytics, product process, partnerships, and operations). The Director of Product Operations is a leadership role responsible for optimizing and scaling the operational infrastructure that supports product development and delivery.

• Operational Strategy and Execution - Developing and implementing operational frameworks that enable efficient product development lifecycles, from ideation to launch and beyond. Establish standardized processes that scale across product lines and teams.
• Cross-functional Coordination - Serving as the connective tissue between product, engineering, sales, marketing, and customer success teams to ensure alignment on product priorities, timelines, and goals.
• Data-Driven Decision Making - Building and overseeing frameworks and analytics systems to measure product performance, operational efficiency, and team productivity, transforming these insights into actionable strategies.
• Process Improvement and Change Management - Continuously evaluating and enhancing operational processes to increase efficiency and effectiveness while guiding teams through organizational changes required for implementation.
• Pricing Strategy and Operationalization - Establishing new items, pricing, promotions, annual price review & increases with analysis and inputs from PM (market), marketing (competition), and business intelligence (historic trends).

• Minimum of five years of experience in Product or Operations
• Certification and demonstrable experience within a product management framework such as Pragmatic Marketing
• PMI Certification is a plus

• Bachelor's or Master's degree preferred
• Excellent interpersonal skills.
• Excellent verbal and written communication skills, including the ability to create and deliver compelling presentations in both small and large group settings as well as to orient the message to the needs of the audience, both internally and externally.
• Results-oriented with a demonstrated ability to multi-task and work in a self-directed environment to meet critical deliverable dates and results.
• The ability to work in a rapidly changing, high pressure environment and to deadlines.
• Demonstrated ability to read, analyze, and interpret the most complex documents.
• Demonstrated ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original and innovative techniques or style.
• Demonstrated ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or board of directors.
• Demonstrated ability to work with mathematical concepts such as probability and statistical inference, geometry and trigonometry.
• Demonstrated ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Demonstrated ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Demonstrated ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid Vacation and Sick Time Off
• 12 Paid Holidays
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
• Tuition Reimbursement
• Life & Disability Insurance
• Well-being and Employee Assistance Programs