Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Associate Managing Consultant/Senior Business Analyst, Advisors Program Management
All About Us
The Services team is a key differentiator for Mastercard, providing the right environment to help our customers grow. This team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
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All About the Role
The Senior Business Analyst (L7) within the APM team will play a crucial role in driving business analysis and project management efforts to support the team's strategic objectives. This position requires a highly analytical individual with strong business acumen and the ability to manage complex projects and initiatives.
All About You
Conduct detailed business analysis to identify opportunities for process improvements and optimization.
Collaborate with cross-functional teams to gather and analyze data, and provide actionable insights.
Develop and maintain project plans, timelines, and budgets.
Facilitate workshops and meetings to gather requirements and define project scope.
Create and present reports and dashboards to senior management.
Ensure compliance with industry standards and regulations.
Provide support for the implementation of new systems and processes.
Monitor and evaluate project performance, and make recommendations for improvements.
All About Your Education & Skills
Bachelor's degree in Business Administration, Finance, or a related field;
Minimum of 5-10 years of experience in business analysis, project management, or a related field.
Strong analytical skills and the ability to interpret complex data sets.
Excellent communication and presentation skills.
Proficiency in project management tools and software.
Ability to work independently and as part of a team.
Strong problem-solving skills and attention to detail.
Knowledge of Cards and Payments.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.