Technical Writer

Technical Writer 
Location: 121 S Business, Suite #400, Lewisville, TX 75067
Job Type: Full-Time | Shift: 8 AM – 4 PM (Flexible during peak hours with overtime)
Start Date: 02/17/2025
Pay Rate: $23/hr

Our client is seeking a Technical Writer to support our Receivables Operations division within Corporate and Investment Banking (CIB). This role is crucial in developing high-quality documentation that enhances operational efficiency and process clarity.

Key Responsibilities:

• Develop, edit, and maintain technical documentation such as Standard Operating Procedures (SOPs), job aids, and user guides.
• Collaborate with business analysts, trainers, and operations teams to document complex processes in a clear and concise manner.
• Present technical information in an easily understandable format for a non-technical audience.
• Utilize illustrations and graphics to improve user comprehension.
• Gather and incorporate feedback from internal and external stakeholders.
• Support operational teams during system and procedural changes.

Required Qualifications:

• Bachelor’s degree or equivalent experience in an operations, finance, or business environment.
• 2+ years of experience writing technical documentation.
• Exceptional writing, editing, and organizational skills with keen attention to detail.
• Proficiency in Microsoft Word, PowerPoint, and SharePoint.
• Strong analytical skills with the ability to simplify complex information.
• Ability to multi-task in a fast-paced environment.

Preferred Skills:

• Familiarity with lockbox processing.
• Ability to quickly learn and adapt to new processes.
• A strong sense of ownership and initiative in improving documentation quality.

Additional Information:

• Must be flexible to support a 24/7 operation, including occasional non-traditional hours.
• Government Security Clearance may be required, including fingerprinting, credit checks, and employment verification.

If you're a detail-oriented, adaptable, and highly motivated technical writer looking to make an impact, apply today!

ManpowerGroup? (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –?creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.