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Macquarie Group

Product/Platform Owner - eCommunications Surveillance

Jacksonville, FL

Join a dynamic team within our Risk Management Group's Compliance Division, responsible for ensuring Surveillance platforms, models, and coverage meet the risk requirements of Macquarie Business Groups.

Join a dynamic team within our Risk Management Group's Compliance Division, responsible for ensuring Surveillance platforms, models, and coverage meet the risk requirements of Macquarie Business Groups.

As an eComms Surveillance Platform Owner within the Product and Capability Team you will be responsible for ensuring the Surveillance system coverage and capabilities remain fit for purpose to meet regulatory requirements and internal risk assessments across both eComms and Voice surveillance.

You will act as a Platform Owner within an agile environment and provide direction to aligned Technology squad by continuously defining and prioritising surveillance requirements in consultation with business surveillance teams, business compliance and business operational risk managers.

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In this role, you will:

  • Oversee the effectiveness of the eComms surveillance platforms, lexicons and models including ongoing enhancements, tuning and development of detections for the eComms and Voice program.
  • Liaise with internal stakeholders to ensure detection models and scenarios remain appropriate to meet changing business risk profiles.
  • Identify areas of corporate vulnerability or risk in this evolving eComms landscape. I.e. Social Media, Cyber Security, BYOD etc.
  • Manage a prioritised backlog ensuring surveillance leads, business stakeholders, compliance and risk managers are fully informed of the strategic eComms and Voice product roadmap and book of work.
  • Perform continuous near-term road-mapping and constant scope triage to ensure that the eComms and Voice surveillance program remains on track and continues to reflect regulatory and business needs.
  • Support project delivery, develop use cases, shape solutions and participate in testing activities where required.

You will have:

  • Demonstrated 5 years experience from a similar role within the banking and financial services industry and have experience using industry leading e-Communications surveillance applications.
  • Good understanding of key regulations impacting surveillance within a banking environment and vision to take the eComms program to the next level (machine learning/AI).
  • Worked in an agile environment in the context of risk management within the Financial Services industry.
  • Prior experience managing multiple stakeholders across all levels.
  • Prior experience in roadmap planning & prioritisation and understanding how to balance tactical and strategic work to deliver the maximum business value.
  • Demonstrate a strong understanding of the role of compliance within the banking and financial services industry.
  • Possess strong communication skills, both written and verbal.
  • Self-direction, with the ability to proactively identify and analyse problems, and propose viable solutions.
  • Have good organisational skills with the ability to work towards and meet deadlines.
  • Good judgement and possess strong business analytical and investigative skills.

Find out more about Macquarie careers at www.macquarie.com/careers

About the Risk Management Group

The Risk Management Group (RMG) is an independent, centralized unit responsible for ensuring all risk across Macquarie are appropriately assessed and managed. Its divisions include Behavioural Risk, Compliance, Credit, Financial Crime Risk, Internal Audit, Market Risk, Operational Risk, Regulatory Affairs and Aggregate Risk, and RMG Enterprise Support.

Our commitment to Diversity and Inclusion

The diversity of our people is one of our greatest strengths, and an inclusive workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of 'empowering people to innovate and invest for a better future', we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other impermissible criterion or circumstance. Macquarie also takes affirmative action in support of its policy to hire and advance in employment of individuals who are minorities, women, protected veterans, and individuals with disabilities.

We equip our people with the support to work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.

Client-provided location(s): Jacksonville, FL, USA
Job ID: macquarie-RMG-975790
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Fitness Subsidies
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Commuter Benefits Program
    • Snacks
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
  • Financial and Retirement

    • Performance Bonus
    • Stock Purchase Program
    • 401(K) With Company Matching
    • 401(K)
  • Professional Development

    • Promote From Within
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

Company Videos

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