Overview
At Esri, we make the world's most powerful software that accelerates decision-making by unlocking the crucial context of location. ArcGIS Hub is an engagement platform that organizes people around events, projects, idea boards, and initiatives using data-driven collaboration tools.
Our customers are solving some of the world's most complex problems such as climate change, supply chain resilience, public health, and social equity. We build technology to support their work and help define our collective future. Our customers are the inspiration for everything we do.
About the Role
Interested in working on a product with scale that enables thousands of customers to create change in their community?
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ArcGIS Hub is a web platform that empowers customers to connect with their communities, share data, and collaborate using location-based tools. With over a hundred million impressions last year alone, it is fast becoming the de facto product of choice for organizations to collaborate on and showcase their work.
While we are a highly collaborative team, feature development for ArcGIS Hub is segmented into the following product areas:
- Collaboration establishes the framework for how people organize around their near-term and aspirational goals
- Discovery breaks down barriers by bringing people and content together through search, suggestions, and high-quality information
- Engagement delivers action and insights through discussions, events, maps, and other forms of visualizations
- Sites enable customers to establish the digital playground for all of this to occur, including the ability to brand and share
We are seeking a Product Owner who is able to break down complex problems into clear actions to drive product development. You will work cross-functionally to guide feature development from conception to launch by connecting the technical, user experience, and business worlds.
This role is open to remote opportunities, or someone interested in working out of our office overlooking Washington, DC.
Responsibilities
- As the Product Owner for one of the ArcGIS Hub scrum teams, your entrepreneurial spirit will help us push the boundaries of our industry-leading technology
- Define and drive your product area's vision and strategy to promote user growth, retention, and collaboration
- Identify product area performance metrics and establish clear definitions of success that both empower your team and build conviction in your roadmap
- Work closely with your cross-functional team of engineers and designers to rapidly iterate on building and shipping innovative user experiences
- Ensure your team is focusing on the right things, balancing short- versus long-term needs, and confidently navigating trade-offs
- Clearly communicate product area plans, context, and results to your team and the broader organization
- Develop and maintain test strategies, plans, and procedures alongside operations colleagues to ensure quality experiences are delivered consistently
- Engage with Esri Support Services to evaluate, triage, and resolve ideas and issues submitted by our customers
- Support user education efforts through blog posts, conference presentations, and engaging with our user community
- This role will report to the Product Engineering Lead on the ArcGIS Hub team
Requirements
- 5+ years working in an agile environment as a Product Owner, Product Manager, or Business Analyst for a software product
- Experience in web development life cycle (SDLC), including the ability to balance iterative delivery of new features with overall product area system health
- Proficient in critically evaluating unfamiliar problems, modularizing functional requirements, and concisely communicating expectations
- Excellent project management skills with an ability to coordinate, structure, and analyze multiple product capabilities across release windows
- Strong communicator and storyteller, able to convey complex concepts and ideas in various formats depending on context and audience
- Intermediate understanding of web development fundamentals such as HTML/CSS, components, APIs, and UI/UX design
- Bachelor's degree in computer science, GIS, or related field
Recommended Qualifications
- Certified Scrum Product Owner or robust knowledge of Scrum practices
- Familiarity with GIS technology, particularly the ArcGIS platform
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Total Rewards
Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
A reasonable estimate of the base salary range is
$89,440 - $147,680 USD
About Esri
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.
If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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