Lob was built by technical co-founders with a vision to make the world programmable.
We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by some of the most reputable investors in tech, and we are building our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.
As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through Lob.org, and are on a mission to make direct mail more sustainable.
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Senior Product Manager
Lob automates direct mail for modern businesses. Since 2013, more than 10,000 companies have used Lob’s APIs and products to move faster and create new growth opportunities. We’re on a mission to make direct mail a leading growth channel for marketers, with parity to digital channels like email, sms, and social. https://www.youtube.com/watch?v=WRJldjO4_IY
Now we’re looking for a stellar product manager to help drive this next chapter of growth with us.
As a Senior Product Manager on the Creative team, you will have the unique opportunity to help shape the future experience of how our customers will import, design, and see their mail creative within Lob. You will oversee Lob’s homegrown rendering engine as a core product, and set a high bar for quality and stability to make sure every mail piece Lob sends to print is rendered accurately and efficiently. This is a high-touch position with Lob, as every single mail piece and customer interaction will go through the rendering product.
What you’ll do:
- Drive the product definition, strategy, and long term vision for the Creative team. You own the roadmap.
- Work closely with cross-functional teams of engineers, designers, customer success and more to make rendering state of the art at Lob, as well as bring new creative tools at Lob to life and own the entire product life cycle for the Creative team.
- Contribute to discovery of new initiatives through research, competitor analysis, wireframes, user flows etc.. and help define the problem and solutions.
- Identify, effectively prioritize, and communicate product plans for the most impactful areas the team should focus on to hit their quarterly goals
- Set up and monitor key metrics for your products. Report on adoption and success metrics to internal teams and stakeholders
What we’re looking for:
- 5+ years experience of product management experience building customer-facing B2B applications and tools
- You’re an execution power-house and aren’t afraid to roll up your sleeves and get into the weeds
- A problem solver who is excited by new challenges and regularly coming up with new ideas that address our users’ needs
- One who has strong empathy for users you build for and can succinctly articulate why something is important enough to solve right now
- A meticulous and detail oriented individual. Proven experience working with analytics tools such as Amplitude, Segment, Looker, etc. and setting up your own metrics for success.
- Proven ability to drive product strategy, roadmap alignment, and direction
- Excellent written, verbal, and storytelling skills is a must. We’re a collaborative bunch!
CA/NYC Tier:
Base: $170,000 - $180,000
US Tier:
Base: $160,000 - $175,000
“Lob’s salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.”
We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above.
If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!
Our Commitment to Diversity
Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
Recent awards
BuiltIn Best Midsize Companies to Work For 2022
#86 on Y Combinator's Top Private Companies List 2021
BuiltIn Best Midsize Companies to Work For 2021
2020 Inc 5000 List of the Fastest-Growing Private Companies
2019 Timmy Awards - Best Tech Workplace for Diversity, Community Favorite in the Bay Area
Deloitte’s 2019 Technology Fast 500