Senior Claims Specialist, Workers Compensation - West Region

Description
The Workers Compensation Resolution Claims Specialist works using the latest technology to manage an assigned caseload of resolution target outcome Workers Compensation claims. This includes making decisions about compensability and evaluating losses. The role interacts with injured workers, self-insured employers, medical providers, attorneys, and other third parties throughout the claims management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.

This position may be filled as a Senior Claims Specialist I or II depending on candidate experience. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty Mutual regions and the overall cost of living for that region.

Candidates who are selected for this position will participate in remote and/or in person training and should be available to travel as needed based on business needs.

This can be 100% Remote or Hybrid position depending on your location. You will be required to go into the office twice a month if you reside within 50 miles of Lake Oswego, OR, Chandler, AZ or Las Vegas, N V office. Please note this policy is subject to change.

Responsibilities:

• Manages an inventory of workers compensation claims to evaluate compensability/liability.
• Establishes action plan based on case facts, best practices, protocols, regulatory issues, and available resources.
• Plans and conducts investigations of claims to confirm coverage and compensability.
• Assesses statutory compensability for submitted claims and notifies the self- insured employer of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim.
• Performs other duties as assigned.

Qualifications

• Bachelor's Degree or equivalent, preferred.
• 0-5 years' experience in claims adjusting along with knowledge of claims investigation techniques, legal liability, insurance coverage, negotiation skills and medical terminology.
• Effective written and verbal communication skills to provide information in a clear and concise manner and to communicate with a variety of individuals.
• Effective analytical skills to gather information, analyze facts and make recommendations based upon information collected.
• Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., CA Self-Insurance Certification, CA Certified adjuster, AEI, IIA, CPCU).

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Client-provided location(s): Flexible / Remote, Las Vegas, NV, Lake Oswego, OR, Chandler, AZ, Rocklin, CA

Job ID: liberty_mutual-2025-71454-en_1

Employment Type: OTHER

Posted: 2025-07-30T00:33:25