Director I, Prod Research
Yesterday• Flexible / Remote
Description
The Telematics Delivery team is at the heart of the innovation and growth of Liberty Mutual's telematics portfolio, playing a crucial role in shaping the future of our telematics products and services. This is an exciting time to join our organization as we are rapidly expanding our capabilities and driving transformative initiatives that directly impact our customers and the company's success.
As a Telematics Program Delivery Lead, you will not only be responsible for managing the implementation and ongoing management of our telematics products and initiatives but also have the unique opportunity to influence and improve how we deliver these solutions. You will collaborate closely with cross-functional teams-including IT, Marketing, Delivery, Design, and Modelling-to ensure our products meet evolving customer needs and align with strategic goals.
Beyond overseeing program delivery, you will be empowered to contribute to continuous improvement efforts, helping us innovate and increase efficiency across our processes. If you are passionate about creating impact, driving change, and working at the intersection of technology and customer experience, this role offers a dynamic environment where your ideas and leadership will help shape our telematics strategy and execution.
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We are looking for someone who...
- Possesses strong leadership skills, comfortable making challenging prioritization decisions and influencing teammates in a complex cross-functional environment
- Effectively collaborates and communicates to develop creative solutions, gaining buy-in and alignment with the organization
- Successfully balances various tasks simultaneously and adapts to shifting or competing priorities in a fast-paced work setting
- Has a roll-up your sleeves and get things done mentality, readily challenging existing processes and passionately digging in to identify issues and find solutions early
- Is self-driven, has superior organizational skills, integrity and great follow-through
- Is comfortable facilitating conversations with strategic partners and key internal and external stakeholders/vendors
- Loves problem solving - can identify problems, propose solutions, and make informed decisions based on data and evidence
- Has a strategic mindset - can deploy big picture thinking to tie data insights to broader product and org goals
- Independently manage projects of moderate complexity. Develop subject matter expertise of telematics products to support products and work across teams to deliver on our priorities.
- Develop and execute product strategy and roadmaps for telematics products.
- Manage the entire product lifecycle, from ideation to launch and beyond.
- Collaborate with IT, Delivery, Design, and Modeling teams to ensure product development meets customer requirements and is aligned with business priorities, to coordinate a roadmap that accounts for competing priorities across products and teams, and to develop product scaling schedules that balance filing complexity with speed to market.
- Provide leadership, direction, and vision to cross-functional teams to ensure successful product launches.
- Communicate updates to internal and external stakeholders regularly, including leadership.
- Master's degree or equivalent in mathematics, economics, statistics, or other quantitative field. Masters, PhD, or equivalent helpful given quantitative work they are leading.
- Minimum of 7, typically 10 years or more relevant work experience.
- Expert skills in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem).
- Must have exceptional planning, analytical, decision-making, communication, and project management skills.
- Expert knowledge of data sources, tools, and the business (lines, systems, pricing plans), predictive modeling, and code (e.g., SQL).
- Significant understanding of competitors' pricing strategies and relationship to our own.
- Industry knowledge developed from internal meetings, news alerts, project-specific work, and proactive research into competitor strategies.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
Client-provided location(s): Flexible / Remote
Job ID: liberty_mutual-2025-71398-en_1
Employment Type: OTHER
Posted: 2025-07-31T00:30:44
Perks and Benefits
Health and Wellness
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- HSA
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Happy Hours
- Snacks
- On-Site Cafeteria
- Casual Dress
- Holiday Events
Vacation and Time Off
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Volunteer Time Off
- Leave of Absence
Financial and Retirement
- Performance Bonus
- 401(K) With Company Matching
- Financial Counseling
Professional Development
- Mentor Program
- Promote From Within
- Learning and Development Stipend
- Tuition Reimbursement
- Internship Program
- Associate or Rotational Training Program
- Access to Online Courses
- Lunch and Learns
- Shadowing Opportunities
Diversity and Inclusion
Company Videos
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