Program Administrator for Early Phase Development Solutions

The Program Administrator supports the day to day operations of Early Phase Development Solutions in both Drug Development and Crop & Chemical divisions. Responsibilities include updating and maintaining Sales Force data, supporting Voice of the Customer data collection, compiling financial data for customer programs, and liaising with billing and invoicing team. A Program Administrator may have limited interactions with clients by email, phone, and face-to-face, however there will be extensive communication with internal team members. The role would partner with Program Coordinators (Drug Development) and Program Managers (Crop & Chemical) to support client facing interactions. These interactions should build a relationship based on mutual understanding and respect.

Essential Job Duties:

• Update and Track EPDS opportunities within SalesForce.com; this will include daily, weekly, and monthly tasks
• Generate metrics for the EPDS monthly report
• Responsible for generation, maintenance and delivery of finance trackers
• Communicate with billing and invoicing team regarding outstanding invoices, customer concerns (as relayed by Program Managers), or other unresolved financial questions
• Oversee and manage the PO process for EPDS projects and third party outsourcing contracts
• Provide a monthly update to EPDS management for review of finances including a providing a list of all awards and fees associated with each and a list of outstanding invoices for each month
• Responsible for maintenance of EPDS information in CMS
• Working knowledge of CMS modules to support data mining for teams as appropriate
• Track and manage distribution of VoC surveys. Manage date entry and compilation of completed surveys and provide collated data to leadership
• Potential to support meeting minutes and attend client calls. May aid in internal test article transfer documentation and communication
• Any additional client supporting work as determined by program management partner
• Have strong relationships and proactively promote teamwork
• Maintain positive and collaborative relationships with internal program team
• Foster a high performance culture characterized by high accountability, high stretch, high support and low command
• Perform other related duties as assigned

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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Client-provided location(s): Bangalore, India

Job ID: labcorp-2516916_932816120

Employment Type: OTHER

Posted: 2025-06-03T00:22:52