IT Service Technician

At Labcorp we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions because we know that knowledge has the potential to make life better for all. Through our unparalleled diagnostics capabilities, we provide insights and accelerate discoveries that not only empower patients and providers but help medical, biotech and pharmaceutical companies transform ideas into innovations.

Labcorp is seeking for a IT Service Technician to do the following:

Duties & Responsibilities:

• Data Communications Network Maintenance
• Provide ongoing support for the Data Communications Network, ensuring its optimal functionality.
• Install cables and troubleshoot network-related issues.
• Regional Systems Support:
• Address internal and external system needs across the New England Territory including branches, labs, PSCs, and clients.
• System Expertise:
  • Manage various systems, such as Link, Touch, SIS CoPath, LCLS, LMS, Orchard LIS, Soft Lab, and PSC LCM.
• Client Training: Train clients in the use of Link and other relevant systems.
• Conduct training on ordering lab tests in select ambulatory EMRs.
• Implementation Support: Assist clients during the implementation of interfaces and provide post-live support.
• Employee IT Support: Support employees with hardware (desktop, laptop, etc.) and various software needs.
• Lab Systems and Infrastructure: Provide support for lab systems and contribute to infrastructure maintenance.
• Telecommunications: Oversee and support telecommunications systems.

Requirements:

• High School Diploma or equivalent, but prefer an Associate's Degree in Computer Science or Computer Networking
• 3+ experience of relevant hands-on IT experience in lieu of a degree

Application Window closes 9/1/2025

Pay Range: $35,000 - $70,000

All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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Client-provided location(s): Holyoke, MA

Job ID: labcorp-2522654_1484167375

Employment Type: OTHER

Posted: 2025-07-26T12:45:48