Associate Technical Director (Genetics Relationship Testing)

Labcorp is seeking an Associate Technical Director of Genetic/Relationship Testing. As a member of the LabCorp team, you will support a dedicated staff in resulting samples, at a high volume that demands the most accurate and precise analysis possible. You'll join a collegial scientific staff who appreciates that on the other side of every specimen is a person who depends on us! Labcorp is a leader in laboratory medicine, and we strive to meet the rapidly evolving healthcare needs. Do work those matters.

At Labcorp Diagnostics, you'll be a part of an innovative life sciences company that is deeply integrated with guiding patient care and providing comprehensive clinical laboratory services. With a mission to improve health and improve lives, Labcorp delivers world-class diagnostic solutions and pioneers new diagnostic technologies to improve the delivery of care.

• Work Schedule: 1st shift Monday- Friday 8am/9am start time.
• Work Location: Burlington, NC
• Benefits: All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time, or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here.

• Reviews and reports relationship testing results accurately, and with integrity.
• Accurately and promptly responds to client inquires that are technical in nature.
• Effectively communicates with clients, LabCorp staff, and Laboratory teams.
• Oversees the technical component of the laboratory to ensure that patient results are reported reliably and in a timely fashion.
• Ensures accuracy for all testing in the lab, including instrument performance and addressing root causes when issues arise.
• Guides implementation of new assays and instrumentation in the lab in collaboration with the research and development team
• Makes recommendations to improve workflow, support staffing needs as well as optimization of reagent utilization.
• Serves as last stop to solve clients' technical problems (i.e., test rejection)
• Assists the Quality department to ensure all required regulations are followed.
• Attends client meetings, to support business development or address customers' concerns.
• Projects credibility and builds rapport with Labcorp clients, providing quick/accurate responses to inquiries.
• Keeps up with scientific advances and other literature, offering perspectives about improvements, such as how a report reads.
• An interest in providing staff educational seminars, participation in relevant national societies and publishing peer-reviewed manuscripts is encouraged.
• Sets the tone in the lab for performance and quality, ensuring techs perform duties correctly (i.e., handling specimens, pipetting)
• Shares experiences and ideas with discipline directors, such as improvements to SOPs, reports, interfaces
• Works effectively and efficiently with the Laboratory Director on the above functions and as deemed necessary.
• Other duties as needed.

• PhD in the biological sciences, prefer an emphasis on genetics.
• Experience with STR testing (Short Tandem Repeat) (Preferred)
• Experience with GeneMapper ID-X Software (Preferred)
• Leadership skills to work with lab staff, developing their capabilities and involving them in problem-solving/urgent matters.
• Deductive reasoning/analytical skills to reach a resolution to customer inquiries or lab opportunities/issues.
• Depth and breadth of experience within a clinical lab, understanding validation, quality control and quality management; proficiency testing; and regulatory requirements.
• Ability to respond to stressful and urgent situations in a timely manner.
• Knowledge of quality standards and accountable for providing accurate results