zCapacity and Performance Specialist

Key Responsibilities:

Capacity Planning & Management: Monitor and analyze mainframe system capacity, including CPU, memory, and storage utilization. Develop and implement capacity planning strategies to ensure the mainframe environment can support current and future business needs. Forecast resource requirements and recommend hardware or software upgrades to maintain optimal performance. Performance Monitoring & Optimization: Continuously monitor mainframe system performance, identifying potential bottlenecks or performance issues. Perform tuning of system parameters, workloads, and applications to improve overall system efficiency and response times. Analyze and resolve performance-related issues, collaborating with application teams and system programmers as needed. Problem Resolution & Troubleshooting: Troubleshoot and resolve mainframe system performance issues, including slow response times, high resource utilization, and system errors. Work with application teams, system programmers, and operations staff to diagnose and resolve performance-related problems. Perform root cause analysis and implement permanent fixes to prevent recurrence. System Upgrades & Maintenance: Plan and execute system upgrades, patches, and version migrations to ensure the mainframe environment is up-to-date and secure. Customize system parameters and configurations to meet business requirements and optimize performance. Coordinate with vendors and third-party providers to implement system enhancements and resolve issues. Performance Reporting & Documentation: Create and maintain detailed documentation for mainframe systems, including performance metrics, capacity plans, and tuning procedures. Provide regular reports on system performance, resource utilization, and capacity trends. Maintain and update technical documentation to reflect changes to the mainframe environment. Collaboration & Communication: Collaborate with application teams, system programmers, and other IT departments to provide mainframe performance support and guidance. Communicate with vendors and third-party providers to resolve performance-related issues or implement system enhancements. Provide support for after-hours or weekend work as needed for system maintenance, upgrades, or issue resolution. Security & Compliance: Implement and manage security controls for mainframe systems, ensuring only authorized users have access to system resources. Maintain compliance with industry standards and internal policies for data security, system access, and audit logging. Ensure mainframe systems are prepared for audits and reviews, implementing any required security patches or system changes. Disaster Recovery & Backup: Participate in regular disaster recovery tests to validate system recoverability and update recovery procedures as necessary. Ensure regular backups of mainframe data and maintain procedures for quick restoration. Monthly SLA Reporting: Prepare and deliver monthly reports on Service Level Agreement (SLA) metrics to clients, ensuring transparency and accountability in system performance and service delivery.

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As a Systems Programmer at Kyndryl, you'll have the opportunity to shape the very foundation of the technology that drives our world. Your work will involve developing, testing, and maintaining the software that controls a computer's operating system, hardware, and other systems software. You'll be a master troubleshooter and problem-solver, with the skills to fix even the most complex issues that arise.

Not only will you be responsible for ensuring the security of our computer systems, but you'll also work closely with other IT professionals to design and implement cutting-edge technology that keeps Kyndryl ahead of the curve.

In this role, you'll provide the underlying Mainframe operating system platform programming and DBDC subsystem programming support that forms the backbone of our applications. You'll guide functional objectives on technologies and make use of your expert knowledge to drive solutions to complex problems.

As a leader in this field, you'll also be expected to conduct RCA discussions for the products you work on and provide ongoing technical and operational guidance to lead professional work teams. You may even manage departments on a national or international level, defining objectives and managing resources to ensure the success of your projects.

Your expertise will be crucial in influencing people outside of your department or function, and you'll have the opportunity to directly shape the technology landscape of the world we live in. If you're looking for an exciting and challenging role in the fast-paced world of systems programming, Kyndryl is the place for you!

What we can offer

• Competitive salary and benefits: Private Life & Health Insurance, Voluntary Pension Fund contribution and monthly benefit allowance to SZÉP card.
• Internal rewards and recognition programs.
• Ongoing wellbeing initiatives (including mental health support), team outings and seasonal gifts.
• Commuting and relocation support for local, EU or overseas candidates and their spouses and children (provided certain conditions are met).
• Annual profit-sharing bonus subject to company performance.
• Personal and professional development both in-person and online (certified trainings, on-the-job coaching & mentoring, career progression support). we also nurture new talent and 'career changers' through our comprehensive education programs and exclusive accreditations.
• Flexible working opportunities (part-time and home office) for a better work-life balance.
• Annual 1-day paid leave for volunteering.
• An open, diverse, inclusive, and empathetic culture that supports learning and encourages collaboration over competition.
• As the proud owner of the Family Friendly Workplace certification, we provide great benefits for working parents with fair maternity and paternity leave policies such as additional bonding leave for dads and same-sex domestic partners at the birth or adoption of a child, accommodating working parents based on needs, organizing family events and many more.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major hyperscaler platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

At least 2 years experience working with Capacity and Performance management on z/OS

Preferred Skills and Experience

Bachelor's Degree
5 years experience working with Capacity and Performance management on z/OS

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.