Senior Organization Change Management Consultant

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

The Senior Organizational Change Management (OCM) Consultant will support the delivery of effective OCM strategies and plans for client engagements. This role involves conducting change impact assessments, developing tailored communication and training materials, and tracking OCM metrics to measure initiative success. The consultant will collaborate closely with client project teams, contribute to proposal development, and assist in maintaining internal OCM tools and methodologies. Additionally, they will support internal change initiatives and participate in knowledge-sharing sessions to contribute to the ongoing maturation of OCM practices within the organization. This position requires strong communication, analytical, and problem-solving skills, along with the ability to work independently and as part of a team, while seeking and incorporating feedback regularly.

In this role, you will support and lead the implementation of OCM strategies and plans for client engagements. You'll conduct change impact assessments, develop tailored communication plans, and design and deliver client-specific training programs that ensure successful adoption. Your ability to create compelling communication artifacts and track OCM metrics will be key to measuring initiative success and driving continuous improvement.

You will collaborate closely with client project teams to ensure smooth change implementation, while also supporting the development of OCM proposals and presentations for new client opportunities. Internally, you'll assist in maintaining and evolving OCM tools, templates, and methodologies, and contribute to the ongoing maturation of OCM practices across the organization.

As a trusted advisor, you'll be accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our customers. You'll define sourcing strategies, prioritize use cases, conduct ROI and business case analyses, and seamlessly incorporate security and resiliency into future-state designs.

You will strategically develop a future-state vision and roadmap, revolutionizing infrastructure and network requirements to meet the ever-evolving needs of both IT and business. Your insights will help identify opportunities to optimize efficiency, minimize costs, reduce risks, and enhance performance. You'll capture, prioritize, and analyze both functional and non-functional technical requirements to ensure every solution is meticulously crafted.

But it doesn't stop there. Your impact will extend beyond individual projects. You'll support internal change initiatives-such as new system implementations or organizational restructuring-and participate in knowledge-sharing sessions to help shape the evolution of our intellectual capital and best practices. As a thought leader, you'll contribute to the development of practice resources and solidify our position as industry trailblazers.

Your Future at Kyndryl
As an OCM Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.

Who You Are

Qualifications:

• Bachelor's degree in a relevant field (e.g., business, psychology, communications).
• 4-7 years of experience in OCM or a related field.
• Strong communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Seeks and incorporates feedback regularly.
• Experience with project management methodologies.
• Knowledge of OCM frameworks and methodologies (e.g., Prosci, ADKAR).

Optional / Preferred Qualifications:

• Sales and Consulting experience

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Client-provided location(s): Flexible / Remote, Markham, Canada

Job ID: Kyndryl-R-45814

Employment Type: FULL_TIME

Posted: 2025-07-30T11:35:50