Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
- OpenShift / Kubernetes cluster setup
- Capacity management and cluster performance management
- Management and resolution of incidents, both directly responsible for the container platform and support for application malfunctions due to incorrect configurations on the container platform, in collaboration with client teams;
- Problem management: identifying root causes, corrective actions, and tracking
- Change management: handling changes following events or client requests. Analysis, classification, and implementation in coordination with other teams
- Management of the basic components of the OpenShift / Kubernetes platform
- Management of internal virtual network configurations within the platform and network interfaces for both application communication and management
- Installation, configuration, and use of monitoring tools and alert management used by Kyndryl, and support for possible integration with client-used tools
- Installation, configuration, and deployment of application event and log collection systems for use by the client team
- 24x7 critical incident support
- On-call shifts
- Patch management and updates for platform components
- Periodic infrastructure updates
- Taking ownership of services
- Periodic reports on availability and performance
- Defining backup procedures for all platform components
- Real-time monitoring of all platform components, identifying problems and managing communication processes (formal and/or informal) and categorization
- User ID and profile management used in platform management, and possible integration with the client's LDAP system
- Management of keys and cryptographic certificates used in the solution.
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Who You Are
- Experience in installing and managing complex infrastructures for medium to large clients
- In-depth technical knowledge of involved technologies
- Ability to work in a team
- Ability to lead troubleshooting and focus on problem-solving
- Relational skills both internally and with clients
- Several years of experience in delivery
- Decision-making skills; Leadership abilities
- Technical certifications (Red Hat, Hyperscalers, others, ...).
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.