Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Kyndryl Japan Technology Services - Business Support Team Recruitment
In December 2022, Kyndryl Japan Technology Services launched the Business Support Team to expand opportunities for individuals with disabilities, as part of our commitment to Inclusion and Diversity. We are now looking to welcome new members as we expand the team.
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New team members will play a vital role in supporting Kyndryl's operations by leveraging their previous experience and career background. Responsibilities will be flexibly assigned based on each individual's skills and strengths.
We are committed to creating an environment where everyone can thrive by considering individual disability characteristics and necessary accommodations. Each business team will have a dedicated mentor to provide guidance and support. If you encounter any difficulties in your work, you can consult with your mentor at any time. Additionally, we have a system in place for regular check-ins and consultations with specialized staff regarding health and daily life matters, even if they are not directly related to work.
Key Features
- Tasks are not assigned by team, but individually, based on workload and capacity.
- All tasks are performed collaboratively within teams-no one works alone.
- Work is carried out according to manuals, which are also maintained and updated by team members.
- Team meetings are held in person on office days and via Microsoft Teams when working remotely.
- Communication with requesters is conducted via email or Teams chat; phone calls are rarely required.
- Office attendance is generally twice a week, with specific days depending on assigned tasks.
- There are no telephone answering duties.
Examples of Tasks
- Data aggregation, analysis, and document creation using Excel
- Document creation using Word mail merge
- Monthly organization charts and structure diagrams using PowerPoint and Excel
- Scheduling and managing meetings using Outlook (sending invites, rescheduling, updating participants)
- Maintaining Outlook distribution groups and managing Teams access based on onboarding/offboarding information
- Creating and maintaining internal websites using SharePoint
- Data entry into internal systems
- Supporting internal events
- Routine tasks using Microsoft Office
- Invoice processing support
- Creating asset management labels
- Creating cloud environment accounts for employee skill development
- Publishing internal guides and communications
Who You Are
Education
- High school diploma or above
Required Skills
- Basic PC skills using Outlook, Word, Excel, and PowerPoint
- Daily tasks are performed using Microsoft Teams and SharePoint
(Experience with Teams or SharePoint is not required, as long as you are willing to learn and take on new challenges) - Experience working as part of a team
- Fluent in Japanese
Preferred Skills and Experience
- Intermediate Excel skills (e.g., functions, pivot tables)
- Experience with SAP S/4HANA, SAP Ariba, or web design
Work Style
- Hybrid work environment (combination of remote work and in-office attendance)
Additional Notes
- Applicants with a disability certificate are welcome
- Prior experience is highly valued
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.