Infrastructure Specialist

What you'll be doing:
-Evaluating and improving our service offering
-Drive maturity in our platform monitoring
-Establish internal processes to improve knowledge sharing and improve team efficiency
-Assisting with user issues and analyzing incidents/problems to improve the user experience

The salary range for this opportunity starts at 3500 EUR gross per month. The final salary offer reflects the set of skills and experience that selected candidates bring to the team.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have training and upskilling programs that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in your work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Experience:
-Deep expertise within specific domain area (Print, Mobile)
-Hands-on experience with any of the following: LRS, Ricoh, Print as a Service, Mobile carriers, Mobile TEM providers (Greater Print experience is preferred)
-In-depth experience designing process flows (ServiceNow experience preferred)
-Extensive experience and judgement to plan and accomplish goals
-Must have experience working across multiple teams
-In-depth knowledge of Windows and Linux Operating Systems

Preferred Technical and Profession Experience:
-Experience with Incident/Problem/Change Management
-Strong analytical and problem-solving skills
-Exceptional judgment and decision-making abilities
-Ability to identify the strengths and weaknesses of alternate solutions, conclusions, or approaches to problems

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Client-provided location(s): Flexible / Remote, Bratislava, Slovakia

Job ID: Kyndryl-R-45560

Employment Type: FULL_TIME

Posted: 2025-07-28T11:34:26