Communication Consultant - Organizational Change Management
Today• Flexible / Remote
Wroclaw, Poland
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Responsibilities:
- Contribute to the development and execution of communication strategies that support organizational change initiatives, with a strong focus on digital and online channels.
- Collaborate with OCM Consultants and project teams to understand change impacts and communication needs for various stakeholder groups, considering online engagement.
- Develop clear, concise, and engaging communication materials across multiple channels, with a strong emphasis on online platforms including email marketing, intranet content, social media (internal), digital signage, and virtual meeting platforms.
- Support the creation and maintenance of communication plans, timelines, and stakeholder matrices, considering the nuances of online communication delivery and engagement.
- Assist in the development of key messages that articulate the vision, rationale, and impact of the change, optimized for online consumption.
- Coordinate the distribution of communication materials through appropriate channels, with a focus on leveraging online tools and platforms for broad reach and engagement.
- Support the planning and execution of communication events, such as virtual town halls, online information sessions, and webinars.
- Gather feedback on communication effectiveness, including monitoring online engagement metrics, and contribute to the refinement of communication strategies and materials.
- Maintain communication logs and track the dissemination of information, including online distribution records.
- Assist in identifying and addressing potential communication barriers and resistance to change, considering the dynamics of online discussions and feedback.
- Collaborate with training and other workstreams to ensure consistent and aligned messaging across all channels, including online learning platforms.
- Support the development of online communication guidelines and templates.
- Contribute to the development of communication metrics and reports, including tracking online engagement and reach.
- Stay informed about best practices in change communication and online engagement strategies
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Your future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It's a great chance for database administrators or other techs to break into the cloud. It's also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you'll find the opportunity here.
Benefits for you
Kyndryl Poland is proud to be certified last year by "Mamo Pracuj" foundation as Parents Friendly Employer.
In joining Kyndryl Poland you will work for a diverse company that invests in your future and join a team culture that amplifies learning, and development agility.
Kyndryl has a flexible working policy. Depending on the position there are a number of options including some home working opportunities. These ensure a better balance and improved flexibility both inside and outside of work for you.
Plus, we offer many other cultural and environmental benefits to our employees. From an agile office space with games room, to team dinners and seasonal gifts. As well as Charity, ESG initiatives and focus groups, where our employees co-create our new company culture strongly based on their personal feedback and sentiments.
Our employees enjoy varying other options too: utilizing our BeWell Program (with online consultants in law, tax, life events, psychology, coaching); opting in for the Retirement pension plan and we have a Cafeteria platform, with Kyndryl benefits points.
Of course, you can also take advantage of other great offerings:
- Private health card
- Life insurance package
- Multisport Card
- Discounts for Kyndryl employees
- A wide range of benefit options for parents and children
- Sports activities and team events
- Free language courses & many personal development possibilities
- Employee referral program
- Mindfulness and Yoga Classes
These are just a part of the initiatives and opportunities available to you, as we continuously develop as an Employer of Choice.
We are looking forward to seeing you join us!
Information on how to report breaches of law at Kyndryl in connection with the Whistleblower Protection Act of June 14, 2024:
https://preview.kyndryl.com/pl/pl/company/whistleblower-global-services?cde
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Experience:
- Bachelor's or Master degree in Communications, Public Relations, Marketing, English, Journalism, or a related field.
- 4-6 years of experience in a communication role, preferably within organizational change management or corporate communications, with demonstrable experience in online communication strategies and execution.
- Strong written and verbal communication skills, with the ability to tailor messaging to different audiences and optimize content for online platforms.
- Experience developing communication materials for various channels, with a strong portfolio of online communication examples (e.g., email campaigns, intranet content, social media posts).
- Familiarity with online communication platforms and tools (e.g., email marketing software, intranet content management systems, internal social media platforms, webinar platforms).
- Experience with visual communication tools (e.g., Canva, basic graphic design software) and optimizing visuals for online use.
- Familiarity with web analytics and online engagement metrics.
- Excellent organizational and project management skills.
- Ability to work collaboratively in a team environment.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
- Strong attention to detail and accuracy.
- Ability to manage multiple tasks and meet deadlines.
- Fluent in English
- Additional foreign language would be a plus
- Candidate should be placed in Poland
Preferred Technical and Professional Experience:
- Knowledge of change management principles.
- Experience in a consulting environment.
- Experience with video production or editing for online distribution.
- Understanding of stakeholder analysis and engagement techniques, including online engagement methods.
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Client-provided location(s): Flexible / Remote, Wroclaw, Poland
Job ID: Kyndryl-R-42386
Employment Type: FULL_TIME
Posted: 2025-07-22T11:36:17
Perks and Benefits
Health and Wellness
- Health Insurance
- Vision Insurance
- Life Insurance
- Dental Insurance
- Health Reimbursement Account
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
Work Flexibility
- Remote Work Opportunities
- Flexible Work Hours
Office Life and Perks
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
Professional Development
- Mentor Program
- Access to Online Courses
- Lunch and Learns
Diversity and Inclusion