Business Analyst - Consulting - Enterprise Transformation

At Kyndryl, we value collaboration and teamwork. As a Business Process Consultant, you will work closely with all stakeholders, including customers, project managers, and technical teams, to ensure that our solutions meet the highest standards of quality, efficiency, and effectiveness.

Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions - so, if you're a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology.

Your Future at Kyndryl
As a Business Process Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Responsibilities:

• Collaborate with stakeholders to understand the current state of business processes and systems.
• Assist in managing the portfolio pipeline, supporting various reporting requirements.
• Collaborate effectively with various workstreams within the enterprise transformation team, including Program & Project Management, Organizational Change Management (OCM), Culture Transformation, Workforce Optimization and Skills, Business Process Transformation and Value Realization Office to ensure alignment of functional understanding with adoption efforts.
• Elicit, document, and analyze future state requirements based on transformation objectives.
• Conduct gap analysis to identify differences between the current and future states, highlighting key areas for change.
• Develop functional specifications and design documents, translating business needs into technical requirements under guidance.
• Contribute to the creation of training materials and assist with user training activities.
• Help identify and escalate potential business risks and issues related to the transformation.
• Provide regular updates on progress and contribute to project reporting.
• Contribute to the development and refinement of business analysis methodologies and tools.
• Present findings and analysis clearly to relevant stakeholders.

Required Qualifications:

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• 3-5 years of experience as a Business Analyst, preferably within a professional services organization.
• Demonstrated ability to analyze business processes and document functional requirements.
• Experience in conducting gap analysis.
• Familiarity with business analysis tools and techniques (e.g., process mapping, use cases, user stories).
• Strong analytical, problem-solving, and critical thinking skills.
• Effective communication (written and verbal) and interpersonal skills.
• Good organizational skills and attention to detail.
• Ability to work collaboratively in a team environment.
• Exposure to business intelligence (BI) and reporting tools.

Optional Qualifications:

• Experience in specific industry domains.
• Familiarity with data modelling concepts.
• Relevant certifications (e.g., IIBA Entry Certificate in Business Analysis - ECBA).

The compensation range for the position in the U.S. is $110,880 to $210,600 based on a full-time schedule.

Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California: $122,040 to $252,840

Colorado: $110,880 to $210,600

New York City: $133,080 to $252,840

Washington: $122,040 to $231,720

Washington DC: $122,040 to $231,720

This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.