Description
North America Claims is seeking a highly motivated senior individual contributor to join our Claims Enablement team. In this newly created role, this individual will be responsible for driving measurement alignment across Claims and Underwriting segmentations and support strategic project work related to data, reporting, and analytics. The work that this person does will ideally have immediate and lasting impact on our continuous effort to create a best in class claims measurement program.
Responsibilities
- Working with Claims Field and Enablement Leaders, as well as necessary external stakeholders, to drive consistency in measures, targets, and benchmarks for key claims segmentations (staff and underwriting segment)
- Develop solutions to operational challenges through creative data solutions that will make connectivity across GRS North America more efficient
- Support key initiative planning to evaluate loss cost and expense impacts of organizational efforts
- Develop deep expertise of Claims data gained through understanding of the history of our business mix, operational and organizational strategy, and environmental factors impacting the Casualty lines
- Communicate with senior leadership and audiences of varying size, level, and exposure to topic to drive collective and organizationally aligned action
- Effectively build content that translates analysis into insights for audiences with varying levels of technical experience. Craft presentations that clearly articulate findings, insights, and recommendations
- Mentor more junior analysts across the team
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- Displays strong research, problem solving, analytical, and critical thinking skills
- Advanced business operations knowledge to include understanding the functions value chain and market conditions
- Advanced influencing, relationship management & presentation skills
- Highly skilled at supporting change and imparting value within an organization
- Strong project management skills as part of implementing business process changes
- Advanced knowledge of available data sources, strengths and shortcomings
- May also be relevant based on the particular needs of the position: Advanced knowledge of Excel and strong knowledge of database software
- Solid knowledge of business intelligence tools
- Competencies typically acquired through a Bachelors degree or equivalent experience in addition to 8+ years of relevant experience to include business analysis work
- Advanced degree preferred
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits, and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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