JOB DESCRIPTION
Ensure accuracy, safety, quality, and regulatory standards are met daily by guiding and directing associates on proper processes, procedures, and performance. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion, and safety.
RESPONSIBILITIES
- Ensure execution of department standards by leading by example and delegating as necessary
- Encourage, monitor and assist new techs through the technician training program
- Train and mentor new hire technician day-to-day training and support for pharmacy associates
- Maintain a current national and/or state registration, certification, or license depending on state requirements
- Identify training opportunities and coordinate on-the-job training/cross training with supervisors
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- Support the development, implementation, maintenance, and ongoing improvement the department
- Participate actively in team meetings, responsible for relaying any shift issues and concerns to management, participate in issue resolution, and communicate information from management back to the team
- Assist shift supervisor in developing and complying with standard operating procedures (SOPs) and assuring compliance by associates
- Complete all technician tasks on the production floor as needed
- Guide associates and ensure established procedures, policies, and practices are followed
- Act as subject matter expert being able to recognize areas of opportunity and coach to correctness as appropriate
- Collaborate with shift supervisors to determine daily tasks to be completed and direct associates accordingly
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QUALIFICATIONS
Minimum
- High School Diploma or GED
- Demonstrated ability to maintain confidentiality and protect sensitive information
- Must be at least 18 years of age
Desired
- Any related experience