Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
Kroger

e-COMMERCE/DEPARTMENT LEAD

Indianapolis, IN

JOB DESCRIPTION

Assist the Store e-Commerce manager in managing the day-to-day operation of the store s e-Commerce department. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

- Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
- Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
- Perform responsibilities required of selectors and customer attendants as needed per company guidelines
- Train all functions and duties of the selector and customer attendant roles
- Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable

Want more jobs like this?

Get Retail jobs in Indianapolis, IN delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

- Assist with scheduling to meet operational and associates needs
- Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
- Print and distribute order labels, including orders for perishable departments
- Troubleshoot e-Commerce equipment and devices
- Maintain level of supplies needed to perform necessary duties
- Maintain organization and cleanliness of staging areas and equipment
- Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
- Perform required opening and closing procedures
- Learn and implement process improvements as directed by division or enterprise e-Commerce team
- Provide feedback on team members daily performance and annual performance reviews
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS

Minimum
- Proven supervisory experience
- Self-directed, ability to execute projects with minimal supervision
- Basic math skills (i.e., counting, addition, and subtraction)
- Excellent oral/written communication skills
- Basic knowledge of computers
- Ability to read shelf tags

Desired
- Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience

ABOUT US

\n From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. \n
\n
\n Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. \n
\n
\n Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! \n

Client-provided location(s): Indianapolis, IN, USA
Job ID: kroger-22749
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Mental Health Benefits
  • Financial and Retirement

    • 401(K)
    • Pension
    • Financial Counseling
  • Professional Development

    • Leadership Training Program
    • Tuition Reimbursement
    • Promote From Within
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Kroger.