Senior Director of Product Management

What You’ll Do

We’re hiring a Senior Director of Product Management to lead one of the most impactful product groups at Koalafi—responsible for how we originate leases, make credit decisions, and integrate with merchant partners. This is a people-management role for a product leader who is excited to scale high-functioning teams, own essential systems end-to-end, and shape the roadmap for how Koalafi grows its lending footprint responsibly and efficiently.

You’ll report to the Chief Product & Technology Officer (CPTO) and work closely with Engineering, Data, Design, Risk, Revenue, and Partnerships to drive results across multiple product surfaces and technical domains.

• Team Leadership: Manage and grow a team of 2–3 Product Managers, supporting their development, aligning priorities, and scaling their impact
• Domain Ownership: Own product strategy and execution across:
  • Lease Origination – customer and merchant flows, backend orchestration, risk controls
  • Credit Decisioning – data pipelines, underwriting models, decision systems, compliance alignment
  • Partner Integrations – platform extensibility, APIs, third-party onboarding, long-tail merchant enablement
• Cross-Functional Execution: Align deeply with Engineering, Data Science, Risk, and Partnerships to ship high-quality work that balances growth, operational efficiency, and risk mitigation
• Strategic Impact: Help shape our roadmap for responsible growth—balancing product innovation with scalability, trust, and regulatory resilience
• Org Building: Contribute to how we build, communicate, and execute product work at Koalafi—helping evolve our tools, rituals, and standards

What Success Looks Like

• You and your team deliver product outcomes that accelerate merchant conversion, improve customer access, and increase portfolio health
• The systems you own are scalable, compliant, and extensible, enabling faster iteration across teams
• You foster a high-trust, feedback-rich environment that helps your PMs grow into strong leaders and decision-makers
• You partner seamlessly with cross-functional leads, translating business goals into clear product strategies and trade-offs
• You elevate the strategic thinking and execution quality across the broader product org

About You

• You are a people-first leader who also loves solving hard product and systems problems
• You’ve managed and grown PMs before, ideally in a startup or high-growth environment
• You bring strong technical fluency—enough to work confidently across decision engines, APIs, and data flows
• You understand the nuance of credit, compliance, and risk—or are excited to dive deep and learn
• You’re motivated by building resilient, long-term systems and strategies—not just short-term wins
• You are data-driven and use data and analytics to inform your decisions, but also recognize when to act without perfect information
• You have extensive experience with a/b testing and optimization and are adept at using a variety of experimentation tools

Qualifications

• 10+ years of product management experience
• 3+ years managing PMs (or tech leads in a player/coach capacity)
• Experience working on platform, credit, fintech, or operationally complex systems
• Excellent communication and cross-functional leadership skills
• Adept at agile principles and committed to full-stack product management where PMs not only think strategically but also execute in partnership with engineering
• Prior experience in lending, embedded finance, or regulated products is a strong plus
• Location Requirement: This position requires regular in-person attendance at one of our two office locations (Richmond, VA or Arlington, VA). Candidates must already be located within a commutable distance to either location, as relocation assistance is not available at this time.

Client-provided location(s): Richmond, VA

Job ID: 5601666004

Employment Type: OTHER

Posted: 2025-07-30T23:31:18