Description
Kforce has a client that is looking for a Delivery Consultant (Charge Services) in Valhalla, NY.Day to Day Responsibilities:
- Delivery Consultant will consult with clients during implementations to deliver client-specific venue configuration, testing and training
- Consult with clients on current workflows and configuration, upgrade implications, system changes and enhancements and ongoing system maintenance
- Complete client-specific design, configuration and troubleshooting within appropriate tools
- Complete full solution build with accountability for build quality score and follow up actions
- Develop and execute test plan and test script execution and note changes in end user functionality
- As a Delivery Consultant, you will review new defects, write steps to test, outline information for change requests and notify clients
- Identify and escalate issues to solution and engagement leadership
- Leverage internal and external resources to deliver problem identification and resolution
- Build and maintenance experience with Company Charge Services tools
- Review claims for accuracy and completion
- Consult with client on current workflows and recommend future state workflows
- Consult with client on system changes and ongoing system maintenance
- Delivery Consultant will provide client partners troubleshooting and knowledge transfer
- Develop and maintain relationships with clients to provide appropriate escalation of issues, solution knowledge and engagement support
- Resolve escalated problems and issues using solution knowledge and expertise
- Resolve client concerns raised during operation and maintenance of solution application
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Requirements
- Knowledge and experience with Charge Services and Revenue Integrity workflows
- To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
- Relevant education and/or training will be considered a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.