Join our dynamic team as a Business Process Associate, where you'll drive innovation and efficiency in our Managed Account operations. Your expertise in process analysis and improvement will be pivotal in enhancing our business partner deliverables. Be part of a forward-thinking environment that values your contributions and fosters professional growth.
Job Summary
As a Business Process Associate within the Reconciliation Utility, you will manage product changes, onboarding, and partner with tech for automation in a 24 X 5 environment, supporting Asia, EMEA, and WHEM regions. You will be responsible for understanding key metrics and risk components. Your role will involve meeting client deliverables with high timeliness and accuracy.
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Job Responsibilities
- Meet client deliverables with accuracy and timeliness.
- Develop continuous focus on productivity and quality.
- Review and document new processes regularly.
- Identify and address business knowledge gaps.
- Interact professionally with global managers.
- Collaborate with tech teams on project deliveries.
- Foster a High Performance Culture.
- Monitor Management Information System data.
- Lead and manage multiple projects.
- Align department strategy with organizational goals.
- Work with senior managers on technology and process needs.
Required qualifications, capabilities, and skills
- Graduate with minimum 8 years in a financial institution.
- Demonstrate working knowledge of Reconciliations and products.
- Exhibit SWIFTS/ISO framework knowledge.
- Showcase leadership and people management skills.
- Communicate effectively at all levels.
- Build strong business relationships.
- Approach problem-solving proactively.
Preferred qualifications, capabilities, and skills
- Experience in Data Science and Analytics.
- Coding knowledge in JAVA and automation software.
- Prior client and third-party bank investigation experience.
- Strong interpersonal skills.
- Acute client focus.
- Project Management experience.
- Partnering experience with Risk, Audit, and Compliance.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.