Join our team as a Template Specialist, where your expertise will drive optimized template setups and stakeholder collaboration. Engage in a dynamic environment that values compliance and innovation, ensuring content accessibility under the American Disability Act. Elevate your career by contributing to training sessions and coordinating regulatory audits.
Job Summary
As a Trading services Associate within our Content Management team, you will liaise with product owners, business users, and COE members to identify and document business requirements. You will optimize template setups using product features and navigate complex JSON/XML structures. Your role will also involve ensuring compliance and conducting training sessions for new hires.
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Job Responsibilities:
- Liaise with product owners and business users to document requirements.
- Set up templates using product features for optimized performance.
- Navigate complex/nested JSON/XML structures.
- Understand credit, fee, client onboarding, and private banking concepts.
- Maintain control orientation and risk/compliance awareness.
- Ensure content compliance with ADA tagging and navigation.
- Conduct training and awareness sessions for staff.
- Coordinate with compliance functions for audits and initiatives.
- Support issues related to templates and content management.
- Document business requirements related to templates.
- Collaborate with COE members for process improvement.
Required qualifications, capabilities, and skills
- Minimum 8 years of experience in software industry with focus on customer communication technologies.
- Minimum 3 years of hands-on experience with Quadient tool or similar content management tools.
- Extensive experience in Java scripting.
- Hold a minimum education qualification of B.Tech./BE/B.Sc./M.Sc./B.Com/M.Com.
- Command MS-Word, Acrobat PDF, and MS-Excel effectively.
- Exhibit effective communication and presentation skills.
Preferred qualifications, capabilities, and skills
- Strong knowledge of wealth management business/private banking.
- Excel as a team player, open-minded, and willing to share knowledge.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.