In this high-impact role, you can step up as a tech leader and innovator by providing your knowledge and mentorship to infrastructure engineers. Lead teams towards excellence and demonstrate your skills as a leader.
As a Senior Manager of Infrastructure Engineering at JPMorgan Chase within the Enterprise Technology Branch Banking Printing Infrastrucutre team, you provide overall direction for team members and work on established and moderately complex issues within your specialization. Exercise independent judgement within defined parameters to determine appropriate actions to bring these issues to a resolution.
Job responsibilities
- Leads and manages the enterprise infrastructure of Branch banking network printers, faxes and scanners ensuring applications meet performance, security and reliability standards
- Develop and maintain a product roadmap ensuring alignment with strategic objectives
- Lead product planning and review sessions ensuring clear communication of product vision and progress
- Oversee the lifecycle of windows applications, patches and enhancementsin collaboration with development and operation teams
- Provide technical support and guidance to users and internal teams
- Design, implement and maintain windows based systems and infrastructure
- Perform system administration tasks including configuration, monitoring and trouble-shooting
- Develop automation scripts using Powershell to streamline processes and improve efficiency
- Stay updated with the latest windows technologies and industry trends to recommend improvements
- Serves in a leadership role for multiple technical teams and collaborates with others within the function
- Contributes to decisions that influence staffing, budget and relevant profit and loss
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Required qualifications, capabilities, and skills
- Formal training or certification on Infrastructure engineering concepts and 5+ years applied experience. In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
- Experience in managing complex enterprise printing infrastructures
- Experience deploying software and patches in highly regulated environments
- Proefficient in (Powershell, Java, APi's, SDLC, pipelines, GIT and Agile methdology)
- Experience with Active Directory, Group Policy, DNS, DHCP and other Windows Networking Services
- Knowledgable of virtualization technologies, cloud platforms, hybrid environments and security best practices
- Experience managing vendor relationships and budget
- Strong strategic thinking and problem-solving skills with the ability to make data driven decisions
- Excellent communication and relationship building skills in collaborating effectively with stakeholders at all levels
- Ability to guide and coach teams on approach to achieve goals aligned to strategic initiatives
- Strategy and planning experience
Preferred qualifications, capabilities, and skills
- Technology Experience with various printer systems in a large Banking or financial instituion
- Network protocol and security certifications
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.