Senior Associate - Chase Branded Cards Go to Market Lead

Join a dynamic team at the forefront of innovation in the financial services industry. As a key member of the Go-to-Market team, you will play a vital role in supporting the development and execution of strategic initiatives for Chase Branded Cards, delivering market-leading value to millions of consumers and small businesses.

Job Summary

As the Senior Associate - Chase Branded Cards Go to Market Lead within the Go-to-Market team, you will be supporting the development and execution of strategic initiatives for Chase Branded Cards. You will be working on product refreshes and launches across the Slate, Freedom, Sapphire, and Ink product lines. You will collaborate closely with portfolio leads and cross-functional partners to maintain the overarching go-to-market plan, run governance forums, and manage the delivery of key milestones.

Job Responsibilities

• Support high-impact strategic initiatives in a complex, matrixed environment, partnering with cross-functional teams to develop and deliver best-in-class customer solutions and bring products to market, including new product launches and refreshes.
• Collaborate with product leads from ideation to launch, providing insights and recommendations to optimize for strong customer value and financial outcomes.
• Lead launch readiness forums with senior leaders across the card business and functional partners, ensuring readiness and alignment across all stakeholders.
• Support the delivery of comprehensive go-to-market plans to amplify impact across customer-facing channels, e.g., acquisition, branch, and servicing.
• Establish and own robust program structure and deliverable tracking to ensure timely execution of complex integrated go-to-market plans across customer workstreams to deliver products to market on time and effectively.
• Identify and address key milestones, strategic issues, and interdependencies, driving them to resolution across all stakeholders.
• Build strong relationships with Chase Branded Card product and marketing teams, business partners, and cross-functional teams.
• Become an expert in new product launches, supporting the development of an evergreen product launch and go-to-market playbook.

• Proven ability to develop high-impact strategies, lead complex initiatives, and deliver results in a complex, matrixed environment without direct control of resources. Demonstrated willingness to engage in detailed work to achieve objectives.
• Strong orientation towards understanding customer needs and delivering solutions that exceed expectations for both external and internal customers.
• Excellent organization and project management skills, with strong attention to detail and a drive to execute tasks effectively and efficiently.
• Strong analytical and solution-oriented skills, with the ability to structure problems, frame decisions, and drive resolutions.
• Strong ability to identify and articulate connections across complex systems and concepts with the ability to synthesize information and drive solutions.
• Exceptional partnership, stakeholder engagement, and communication skills. Proven track record of leading cross-functional teams and motivating partners towards accomplishing a common goal.
• Proactive and flexible, comfortable working in a fast-paced environment, and adept at navigating ambiguity and unstructured challenges.
• Experience in developing or leading product or marketing strategies.

• Experience in go-to-market strategies, product development, product leadership, consulting, strategic program management, or similar roles.