Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
You are joining a function that supports the firm's Chief Risk Officer and the Risk Management and Compliance CFO in operating a world-class organization. This is achieved through sound governance practices, impactful content, disciplined project and solutions delivery, business management services, and the ongoing development of strategic initiatives.
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We are seeking a senior level designer who excels at tackling complex problems and delivering simple, sleek, beautiful forms and interfaces. This individual will will play a key role in shaping the experience for Risk & Compliance stakeholders. As part of the Portfolio Management & Data Insights team, you will deliver creative solutions for complex UX challenges and enhance existing flows.
As a UX Designer within the Intelligent Solution Developers team, you will be primarily focused on delivering dashboard and workflow solutions using technologies such as Tableau, Pega, Qlik. You will be part of a diverse and close-knit team where design decisions are made collaboratively, enabling you to handle any project and think creatively, irrespective of your skill level or background. Your role will involve delivering designs that are based on user experience and research, conform to WCAG, and are created with an inclusive mindset using modern tools and trends.
Job Responsibilities
- Conduct user-centric design approaches with rapid testing and iterative prototyping for complex business solutions.
- Lead cross-functional design thinking workshops to drive human-centered creative problem solving.
- Foster a collaborative design process with product owners, visual designers, researchers, and technology partners.
- Communicate directly with product teams and stakeholders to understand vision and direction, presenting creative ideas and solutions.
- Drive design direction that aligns with research on user needs that inform the best design solution.
- Contribute to the design system and component library, ensuring strong specifications and quality assurance.
- Work closely with our Executive Content team to develop best practices.
- Demonstrated experience in managing and leading a team of UX designers.
Required qualifications, capabilities and skills
- Professional experience in human interaction, user experience, visual communication, or a related field.
- Expert in Adobe Creative Suite, LucidSpark, and/or Figma.
- Proficiency in user research methodologies, including user interviews, surveys, and usability testing.
- Ability to create wireframes, storyboards, user flows, and process flows to effectively communicate interaction and design ideas.
- Ability to analyze user feedback and activity, and iterate to enhance the user experience.
- Strong portfolio available for review.
- Experience in leading UX initiatives, facilitating collaborative sessions, mentoring junior designers, and presenting visual communication skills.
- Knowledge of service design, design systems, and agile methodologies.
Preferred qualifications, capabilities, and skills
- Illustration skills, animation, and editing of photorealistic images.
- Ability to work with financial data and market information.
- Understanding of business intelligent technologies (Tableau, Pega) is a plus.
- Mobile experience.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.