You are a strategic thinker and passionate about driving solutions, you have found the right team.
As a Reference Data Specialist in Merchant Services, you'll provide operational support within our Corporate Investment Bank Line of Business. You'll be responsible for ensuring that all aspects of documentation management for clients are completed timely. Any exceptions and client/stakeholder inquiries are resolved quickly. You are expected to actively participate in the training sessions to understand the product and process flow/s. Therefore, you will focus on being able to function with minimal dependency on the team. You will be expected to partner with your stakeholders to service the clients. Additional responsibilities may include managing daily regulatory reporting tasks and remediation activities, implementing templates in documentation system for operational use, implementing of templates in e-signature platform, testing in UAT /PROD etc.
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Job responsibilities
- Execute tasks assigned in a timely manner
- Ensure that all aspects of transaction management for clients are completed on time and resolve exceptions and client inquiries.
- Innovate on process improvement and automation.
- Manage assigned tasks independently with little or no supervision.
- Manage daily regulatory reporting tasks and remediation activities, as well as process improvement.
- Demonstrate excellent client focus and customer care working practices and maintain a strong sense of ownership and responsibility.
Required qualifications, capabilities and skills
- Bachelor's degree required and Proficient with MS Office (Excel, Word, PowerPoint, Outlook, etc.)
- Minimum 2+ experience in Banking.
- Knowledge on financial services industry, products, and processes with strong analytical skills
- Strong understanding of the legal language to interpret the documents provided and impact to the Firm
- Willingness and flexibility to work during US hours
- Have a control mindset and be alert to issues and risks that have impact on process or to the organization
- Attention to detail and ability to perform tasks with high degree of accuracy
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.