Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Commercial and Investment Bank's Markets Tech Group, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
- Lead end-to-end product delivery processes, including intake, dependency management, release management, product operationalization, delivery feasibility decision-making and product performance reporting.
- Shape the future of product delivery by crafting solutions that enhance and optimize customer experiences, ensuring successful implementations in an expedient and organized manner.
- Manage timelines and dependencies effectively, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners.
- Drive the completion of change management activities across functional partners, ensuring adherence to the firm's risk, controls, compliance and regulatory requirements.
- Utilize advanced Excel skills to analyze data, create financial models, and generate insights that drive business decisions.
- Develop compelling presentations using PowerPoint to communicate complex ideas and strategies to stakeholders at all levels.
- Leverage JIRA for managing the book of work, with the ability to write basic JQL queries to enhance tracking and reporting.
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Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area.
- Strong program management experience with a proven track record of delivering complex projects on time and within budget.
- Deep understanding of the cash prime brokerage and broker-dealer business models, revenue streams and operational processes.
- Exceptional proficiency in Excel, including advanced functions, data analysis and financial modeling.
- Excellent PowerPoint skills, with the ability to create clear, impactful presentations.
- Demonstrated ability to execute operational management and change readiness activities.
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design and data analytics.
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Familiarity with JIRA and the ability to write basic JQL queries is a significant advantage
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.