We have an exciting opportunity for you to drive strategic initiatives and deliver innovative solutions.
As a Product Delivery Manager at JPMorgan Chase within CONSUMER and COMMUNITY BANKING, you will play a pivotal role in driving strategic initiatives and delivering innovative solutions that align with our business objectives. You will translate business requirements into practical solutions that enhance competitiveness and profitability, utilizing your strong knowledge of Teradata, Snowflake, AWS, and SQL querying.
Job Responsibilities:
- Develop product vision and transform product strategy into market-ready products, while navigating complex challenges.
- Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
- Develop and maintain a product backlog that enables delivery of product roadmap and value proposition.
- Build a framework that defines key metrics for product success and measure outcomes against product goals.
- Collaborate with cross-functional teams (Product, Technology, Design, Data) to continuously deliver value to users.
- Guide agile product management by creating user stories and authoring detailed product specifications.
- Lead change management activities across cross-functional partners and ensure adherence to risk, controls, compliance, and regulatory requirements.
- Lead the delivery of cloud-based products and solutions on the AWS platform, ensuring alignment with business objectives and customer needs.
- Configure and manage AWS Availability Zones and multi-region setups to ensure high availability, fault tolerance, and optimal performance.
- Oversee the consumption and publishing of data across various AWS services, ensuring seamless data flow and integration.
- Implement and manage data orchestration processes to streamline data operations and enhance efficiency.
- Develop and execute Business Continuity Planning (BCP) and Disaster Recovery (DR) strategies to safeguard data and ensure uninterrupted service delivery.
- Collaborate with cross-functional teams, including Product, Technology, and Data, to deliver value-driven solutions.
- Monitor and optimize cloud infrastructure performance, implementing improvements as needed.
- Stay updated with the latest AWS services and best practices to continuously enhance our cloud environment.
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Required Qualifications, Capabilities, and Skills:
- MBA degree from a top-tier business school.
- 10+ years of experience in product management.
- Demonstrated ability to execute operational management and change readiness activities.
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes.
- Experienced in product lifecycle management or platform-wide release management.
- Strong understanding of agile software development with familiarity working with Bitbucket, Confluence, and Jira.
- Strong understanding of AWS Availability Zones and multi-region configurations.
- Experience in data consumption, publishing, and orchestration on the AWS platform.
- Demonstrated expertise in Business Continuity Planning (BCP) and Disaster Recovery (DR) planning and execution.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills.
Preferred Qualifications, Capabilities, and Skills:
- AWS certification (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer) is a plus.
- Experience with AWS services such as S3, Lambda, RDS, and CloudFormation.
- Familiarity with data management and integration tools.
- Strong analytical skills and the ability to interpret complex data sets.
- knowledge of Snowflake or other enterprise database platforms is beneficial.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.