DESCRIPTION:
Duties: Develop, lead, and execute comprehensive project plans, manage program execution and delivery, technology development prioritization and timelines to ensure on-time delivery of technology solutions. Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals. Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data- driven optimizations to enhance efficiency and effectiveness. Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team. Support the Executive Directors and Product Managers in developing and executing the overall program and project strategy, roadmap, and delivery plan to achieve enterprise goals and objectives. Provide leadership to the team, mentor, coach, and develop team members to ensure optimal alignment of talent to project scope and objectives. Monitor key performance indicators to track overall portfolio results and ensure the successful progress and end to end delivery of programs, and projects. Maintain and adhere to project management best practices and a robust change management and escalation management framework across all programs and projects. Effectively communicate, negotiate, collaborate, and manage relationships with Global teams to prioritize objectives effectively and support the team's delivery to meet timelines and strategic goals. Proactive management of program and project risks and associated impacts, make relevant recommendations to steering committee and senior management to mitigate issues. Solicit direct feedback from key stakeholders to ensure progress towards the company's strategic plans, and to drive continuous improvement. Influence strategic priorities and initiatives, as well as guide the Senior Leadership Team on strategies to meet overall business performance targets.
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QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Business Administration, Business Management, Computer Information Systems, or in a related field of study plus 5 years (60 months) of experience in the job offered or as Product Delivery, IT Consultant, International Payroll Specialist, Project Coordinator, or in a related occupation. The employer will alternatively accept a Master's degree in Business Administration, Business Management, Computer Information Systems, or in a related field of study plus 3 years (36 months) of experience in the job offered or as Product Delivery, IT Consultant, International Payroll Specialist, Project Coordinator, or in a related occupation.
Skills Required: This position requires experience with the following: Utilizing Agile methodologies, including Scrum and Kanban, with a focus on iterative development, continuous feedback, and collaboration to meet technical and software development objectives; Managing complex and large projects effectively using Agile methodologies, ensuring flexibility, and delivering incremental improvements to meet program and business objectives; Planning, executing, and overseeing IT projects, ensuring they meet objectives, timelines, and budgets; Utilizing Waterfall, Agile, Scrum framework, and DevOps to manage and deliver complex projects; Using JIRA, Sharepoint, and Confluence for project management, documentation, content management, sprint planning, issue tracking, and collaboration; Managing organizational change, ensuring smooth transitions and successful implementation of new processes and systems; Using Clarity for resource allocation and budget tracking for complex large programs, Remedy for IT service management, including incident and change management; Performing statistical data analysis, data representation, and database management using query programming languages such as SQL, JQL, and XML; Aligning SAP HCM solutions with business objectives and leveraging business intelligence for informed decision-making; Aligning SAP HCM with business objectives and integrating HRIS systems like Workday HCM, SAP HCM, PeopleSoft and ADP Global using ETL tools and middleware platforms; and Designing and developing interactive Excel, Visio, and PowerPoint reports and presentations with advanced functionalities, including lookup, data analysis add-ons, pivots, and VBA.
Job Location: 1111 Polaris Pkwy, Columbus, OH, 43240.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.