We have an exciting and rewarding opportunity for you to take your Infrastructure/Application support career to the next level.
As part of the job role at Infrastructure Platforms at JPMorgan Chase, you serve as a software and systems administrator to operate and manage large-scale, massively distributed, fault tolerant systems.
You are responsible to optimize existing systems, building infrastructure, Capacity, Resilience management and avoid toil work through automation across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities:
- This position is anticipated to require the use of one or more High Security Access (HSA) systems. The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
- Produce operational and development expertise in building proactive monitoring & contribute to auto heal/recover during system failures.
- Gather, analyze, synthesize and develop visualizations and report app/system health, uptime, performance improvements, change/capacity management of the services supported.
- Build strong relationship & Engage in with the development team throughout the life cycle to help build for reliability, Identify and/or analyze patterns of incidents/problem, conduct flawless post-mortems, develop permanent remediation plans, implement automation to prevent future incidents from re-occurring.
- Proactively identifies hidden problems and patterns and facilitate maximum speed of delivery by objectively binding to disruptions of the service.
- Adds to team culture of diversity, equity, inclusion, and respect.
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Required Qualifications, Capabilities & Skills:
- Formal training or certification in software engineering concepts and 5+ years applied experience. In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
- Strong platform skills(Linux,UNIX and Windows) and application/middleware support knowledge.
- Strong experience with Automation and Configuration tools like Ansible/Puppet/Chef .
- Experience with scripting & programming languages like Python/Java.
- Experience in handling critical application outages in an large scale operations & driving root cause analysis and remediation
- Experience with instrumentation, monitoring, alerting and responding - relative to performance and availability of application, using tools such as AppDynamics/Dynatrace, Splunk, Grafana etc.
- Experience with Jenkins, GIT and CI/CD pipelines, Agile and Scrum practices.
- Shift Timings: 12 - 9PM (IST) during weekdays.
- Weekend Coverage: Once in 5-6 weeks (will be compensated with week day offs)
Preferred Qualifications, Capabilities & Skills:
- Understanding of concepts and principles behind DevOps, AIOps and SRE.
- Knowledge of Cloud Engineering & understanding of private cloud principles and exposure to public cloud offerings such as AWS/Azure/Google cloud or similar technology is preferred.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.