Join our Corporate EMEA Implementations team in Riyadh, where you will play a pivotal role in managing implementations for Saudi-based clients across CIB and CB lines of business. This client-facing position offers the opportunity to collaborate with diverse teams, ensuring a high-quality client experience and accelerating revenue into the bank.
As an Implementation Management - Associate within the EMEA Implementation Team, you will be responsible for the onboarding and setup of core cash management business for Treasury Services clients in our region. You will manage the end-to-end implementation process, from client kickoff to project scoping, documentation, services setup, testing, go-live, and transition to Client Services. Your role is critical in fostering effective working relationships between Implementations, Sales, Product, and Client Service, ensuring seamless service delivery.
Want more jobs like this?
Get jobs in Riyadh, Saudi Arabia delivered to your inbox every week.
Job Responsibilities:
- Implement Cash Management solutions of varying size and complexity, primarily in EMEA.
- Project manage multiple deals/projects concurrently, serving as the central point for both internal and external customers.
- Partner closely with Sales, Product, Client Service, Operations, and other internal partners to ensure successful project delivery and client experience.
- Develop project plans for each deal, incorporating the methodology used within the Project Management Team, and provide guidance to clients on their role within the plan.
- Attend and host regular client meetings/calls to review the project against the plan.
- Work with internal and external parties to deliver solutions within minimum time frames.
- Provide accurate and timely implementation statuses and escalate issues that impact the client experience or put the target date at risk.
- Support team colleagues as required.
- Identify and communicate process gaps and improvement opportunities; own improvement initiatives and be recognized by partners as a process expert with the ability to drive improvements.
- Adhere to all JPMorgan Chase department policies and procedures.
- Attend meetings and training as required to continue development and product knowledge.
Required Qualifications, Capabilities, and Skills:
- Experience working with corporate and/or Financial Institutions clients, with strong client servicing skills.
- Strong verbal, written, and interpersonal communication skills.
- Project Management skills required.
- Excellent time management and prioritization skills in a high-pressure, competing-priority work environment.
- Ability to work in a team environment and partner with colleagues.
- Effective issue resolution and escalation skills.
Preferred Qualifications, Capabilities, and Skills:
- Experience working with Treasury Services and Securities products is an advantage.
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.