At JPMorgan Chase, Operations provides end-to-end operational support to the businesses across all asset classes. With a global footprint and clients in over 100 markets, the team provides trade management through the lifecycle, sales support, client and prime brokerage services, clearing and settlement, collateral management, asset servicing, regulatory reporting and business resiliency management.
As a Human Resources (HR) Business Advisor Lead, Executive Director within Human Resources, you will partner with senior business leaders to align business and people priorities. You will concentrate on talent development, executive coaching, organizational effectiveness, and culture enhancement to ensure these initiatives support business goals. Your role involves providing strategic insights, managing risks, and fostering strong relationships across the organization. This position offers the opportunity to influence organizational culture, develop talent strategies, and partner with senior leaders to achieve business objectives. Join a dynamic environment that values innovation, teamwork, and strategic leadership.
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The primary focus of this role is covering Commercial and Investment Bank (CIB) Operations, although it will cover additional clientele. This position will report to the APAC Head of HR Advisory and the APAC Head of Corporate and Firmwide Functions HR.
Job Responsibilities:
- Advise on organizational and leadership matters, providing guidance on transformation initiatives. Coach senior leaders on complex people issues and act as a listening post to align HR products with employee needs.
- Collaborate with business leaders to develop and implement workforce planning, upskilling, talent and diversity strategies, leadership development, and performance management. Execute a client-centric approach to ensure a consistent employee experience and transformation journey.
- Partner with talent leaders to deliver Employee Experience products and services, fostering a positive work environment. Work with senior leaders to cultivate organizational culture in line with business principles.
- Identify innovative solutions to enhance organizational design and influence change management initiatives. Drive employee engagement through strategic interventions.
- Build strong relationships with key stakeholders globally and regionally. Communicate effectively and collaborate with leaders across the organization to ensure alignment and support.
- Interpret metrics to drive outcomes and translate data and insights into actionable strategies for organizational solutions. Utilize data-driven approaches to inform decision-making.
- Leverage market insights and intelligence to drive best practice outcomes around the talent and people agenda. Stay informed on industry trends to enhance strategic initiatives.
- Lead HR Business Advisors and matrix HRBP teams, utilizing people management skills to foster development and collaboration.
- Protect the firm by partnering with business leaders and controls partners. Provide objective advice and counsel on risk and people agenda matters to ensure compliance and strategic alignment.
Required Qualifications, Capabilities, and Skills:
- Bachelor's degree or equivalent with minimum 12 years of relevant HR experience is required.
- Minimum 5 years' experience as a people manager, with the ability to lead teams, communicate with diverse groups, and influence change.
- Proven strategic, transformational, and innovative mindset with strong project management skills.
- Strong critical and analytical thinking abilities.
- Ability to leverage data and analytics for strategic decision-making.
- Excellent influencing, coaching, and counseling skills.
- Strong relationship management and communication skills, with the ability to build and maintain strong relationships with product and functional partners.
- Demonstrated ability to find insights in large data sets and craft compelling narratives.
- Strong understanding of HR strategies and operations, and knowledge of people practices in a customer-focused operating model.
- Intellectual curiosity with the ability to challenge the status quo.
- Demonstrated ability to thrive in a fast-paced, collaborative, team-based culture and leverage a matrixed organization to problem solve, design, and execute people priorities.
Preferred Qualifications, Capabilities, and Skills:
- Preference for Asia-Pacific experience with an understanding of the regulatory environment.
- Familiarity with market insights and intelligence in talent management.
- Strong discipline in time management
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.