HR Operations - Associate

Are you ready to elevate your HR operations expertise and make a significant impact within a dynamic organization? Join our Global HR Operations team in Italy, where you will ensure timely and accurate delivery of HR operations, oversee centralized execution, and provide expertise in complex cases. We offer unparalleled opportunities for career growth and a collaborative environment where your skills and passion will contribute to meaningful HR solutions.

As an HR Operations Associate in the HR team, you will oversee HR operations in Italy, ensuring timely and accurate delivery by partnering with centralized functions and performing local activities. You will act as a subject matter expert in complex cases, monitor operating model changes, and execute various HR activities, including payroll administration. Your role will involve supporting risk and control oversight, regulatory reporting, and audit preparation.

Job Responsibilities:

• Partner with HR stakeholders in Italy and centralized functions to ensure accurate and timely execution of country deliverables.
• Strong knowledge of end-to-end Payroll processes, Tax and Employment Laws and Payroll Accounting practices, while effectively managing interactions with our external payroll vendor
• Support the administration of new joiners, transfers, and mobility movers not covered by the centralized HR function
• Monitor and manage queries from employees via the HR query tool and HR mailbox, coordinating resolutions and supporting inquiries.
• Manage documentation related to local activities, ensuring compliance with JP Morgan records protocols.
• Support risk and control oversight, completing regulatory reporting obligations and by addressing gaps in HR processes and implementing appropriate controls.
• Identify opportunities to streamline HR processes and implement solutions to enhance efficiency, developing standard operating procedures.
• Assist with audit preparation and actively participate in external and internal audits.
• Provide Italy legal and regulatory expertise in HR activities execution.
• Ensure compliance with Global and local Data Privacy Requirements and document detailed Standard Operating Procedures for all work streams
• Engage in HR projects and new book of work items as required and provide support to the local team on other generic HR-related topic, if needed

• Proven HR experience in Operations and Payroll.
• Ability to prioritize and deliver results within agreed targets in a deadline-driven environment.
• Experience planning and executing projects involving recruitment, onboarding, payroll, and regulatory changes.
• High degree of self-organization to manage multiple tasks.
• Strong analytical skills with thorough attention to detail.
• Capability to work in a rigorous, Risk & Control framework
• Good teamworking, interpersonal and communication skills, and autonomy.
• Ability to develop strong partnership with colleagues across the function and the firm, as well as with external partners.
• Good working knowledge of Italy labour laws, regulations, and market practices.
• Strong Italian language, fluency in English.
• Excellent Microsoft Office Excel and PowerPoint skills.

• Experience with HR systems and tools for process improvement, preferably gained within an international matrix-managed company.
• Advanced Excel skills for data analysis and presentation.
• Experience with HR systems and tools.