As part of Global Financial Crimes Compliance, the Suspicious Activity Report (SAR) Program Quality and Training Team plays a pivotal role in safeguarding JPMC against financial crimes. The SAR Program Quality and Training Team is responsible for the comprehensive training of new hires and the ongoing development of existing staff, ensuring the highest standards of quality and compliance are met across the organization.
As a member of the SAR Program Quality and Training Team, the SAR Program Training Specialist plays a crucial role in supporting JPMC's efforts to combat financial crimes. This position is responsible for assisting in the development and delivery of training programs for new hires and existing staff, ensuring adherence to the highest standards of quality and compliance across the organization.
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This impactful role requires a visionary leader who can assist with the development, execution, and management of a dynamic learning and development program. This role will engage frequently with various internal and external stakeholders, to help drive consistency and alignment with regulatory standards and business objectives. This role demands a high level of decision-making, judgment, creation, and adaptability to a rapidly changing business and regulatory environment. The SAR Program Training Specialist will work collaboratively to align with team responsibilities and contribute to areas such as teamwork, resourcefulness, and adaptability in an ever-evolving industry.
Job responsibilities
• Support the SAR Program Training Manager in executing the global new hire training framework, ensuring effective onboarding and continuous development of staff.
• Evaluates training requests to provide guidance on completion of training analyses used to determine course content, timelines, and delivery methods (classroom, e-learning, web conference, blended, etc.)
• Facilitates feedback loop, monitors, and reports progress on learning and development objectives
• Provide assistance in the buildout of the SAR Program curriculum, including creating learning plans, appending users, proofing content, and generating reports on training registrations and analytics.
• Review and seek opportunities for continuous improvement of training materials and methods to ensure alignment with industry leading practices and regulatory requirements.
• Collaborates with cross-functional teams to integrate training initiatives with broader organizational goals and compliance strategies
• Implement team and individual targets to support the broader business strategy focusing on quality investigations and attention to detail
Required qualifications, capabilities, and skills
• Minimum 3 years of experience in Anti-Money Laundering, Compliance, or related fields, with a focus on training and development.
• Focus on innovative thinking, understanding customer and business needs, and adapting delivery and facilitation styles.
• Exceptional written and verbal communication, attention to detail, and ability to prioritize tasks with advanced MS Office knowledge.
• Excellent judgment in escalating complex issues.
• Ability to create engaging learning experiences with measurable knowledge transfer and excellent judgment in escalating complex issues.
• Excellent time management skills
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm's needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.