Fund Servicing Manager II (Transfer Agency)
Transfer Agency (TA) maintains the shareholder register for investment funds by executing shareholder instructions. JPMorgan Transfer Agency operations are performed in Luxembourg, Dublin, Manila, Bangalore and Hong Kong.
As a Fund Servicing Manager II within the Global Fund Services Operations team, you are responsible for establishing and reviewing the controls of the daily operation, ensuring adherence to procedures and policies, and for providing necessary data to senior management and clients. You are responsible in creating an efficient work environment and reviews end-of-day reconciliation packages, promptly addressing any escalated recon exception items. You will communicate ideas and contribute to the development of departmental and corporate goals, maintaining communication with fund accounting, the custodian, and other related parties.
Job Responsibilities:
- Manage day-to-day operations, ensuring timely and accurate submission of deliverables.
- Ensure accurate transaction processing, review, and reporting per Transfer Agency Group procedures.
- Accurately record and reconcile money movement following Transfer Agency Group practices.
- Conduct Anti-Money Laundering checks with comprehensive knowledge of JPMorgan practices.
- Facilitate timely and professional client, investor, and regulatory reporting submissions.
- Coordinate quarter and year-end processes with the Oversight Team and stakeholders.
- Provide support to the Oversight Team through investigation and data analysis.
- Lead or participate in internal and external projects.
- Maintain and update Standard Operating Procedures as needed.
- Prepare service level documents.
- Perform ad-hoc tasks as directed by senior management.
Required qualifications, capabilities and skills:
- A minimum of 7 years relevant Financial Institution (FI) experience is required with more than 5 years people management experience
- Comprehensive working knowledge of Transfer Agent administration systems, High proficiency in MS Office
- Demonstrate solid interpersonal skills and effective interaction with individuals and teams, being a team player.
- Exhibit excellent English communication skills, adapting to different styles at all levels.
- Show accountability by taking ownership and responsibility to achieve goals, while initiating action and escalating risks.
- Display adaptability to maintain standards and adjust to new work structures, processes, or requirements.
- Commit to high-quality client service, efficient planning, time management, and the ability to prioritize tasks under pressure.
Preferred qualifications, capabilities and skills:
- Transfer Agent experience is preferred.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion