Control Manager

Join our dynamic Client Onboarding and Documentation team, where your skills will drive innovation and efficiency. We offer career growth and the chance to impact the firm by streamlining client data and documentation. Be part of a team that values your expertise and fosters continuous improvement.

Job Summary: As a Control Manager Vice President within the Client Onboarding and Documentation team, you will focus on Risk Identification & Assessment, Control Design & Testing, and Control Governance & Reporting. You will leverage technology platforms to enhance our control environment, ensuring alignment with business objectives and regulatory requirements. Your leadership will foster a culture of accountability and continuous improvement.

Collaborate with stakeholders to drive process improvements and innovation in control practices. Provide subject matter expertise for regulatory exams and internal audits, ensuring compliance standards are met. Engage with senior leadership to align control strategies with business goals and regulatory requirements.

Job Responsibilities:

• Develop and maintain knowledge of Client Onboarding & Documentation policies and procedures.
• Lead risk identification and assessment processes using the CORE system.
• Design and implement effective control frameworks.
• Conduct control testing and validation for compliance and efficiency.
• Oversee control governance and reporting for transparency and accountability.
• Collaborate with stakeholders to drive process improvements.
• Provide expertise for regulatory exams and internal audits.
• Foster a culture of continuous learning and development.
• Influence and engage with senior leadership for strategic alignment.
• Manage control committees and forums for decision-making.
• Implement anti-fraud and cybersecurity measures to protect operations.

Required Qualifications, Capabilities, and Skills:

• Strong AML/KYC knowledge and understanding of the onboarding/KYC lifecycle.
• Minimum of 10 years of experience in control management or risk assessment.
• Proven track record in designing control frameworks focused on risk identification.
• Strong understanding of regulatory requirements and compliance standards.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving skills with proficiency in data analysis.
• Exceptional communication and presentation skills.
• Expertise in control management within the financial services sector.
• Capability to implement anti-fraud strategies and cybersecurity measures.
• Advanced proficiency in data analysis and tech literacy.

Preferred Qualifications, Capabilities, and Skills:

• Experience with the CORE system for control management.
• Familiarity with Digital Document Services and Wholesale KYC Operations.
• Ability to leverage AI/ML technology in risk management.
• Advanced digital literacy for effective use of digital tools.
• Excellent influence skills for engaging stakeholders.
• Effective mentoring skills to develop team members.
• Competence in quantitative reporting for data analysis.

Required or Additional Information:

• Visa sponsorship is not available for this position.
• Work schedules will be full-time in office, on a 40-hour per week schedule.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Tampa, FL, Chicago, IL, Jersey City, NJ

Job ID: JPMorgan-210649558

Employment Type: FULL_TIME

Posted: 2025-07-24T11:57:48