Are you a skilled data professional with a passion for transforming raw data into actionable insights and a proven track record of learning and implementing new technologies?
As an Analytical Solutions Director, within the Consumer Bank Team, you will play a key leadership role in understanding business needs, setting priorities for the development team while interacting with senior leaders across the organization and delivering key metrics to provide insights and enable consumer self-service.
Key Responsibilities:
- Engage with senior leaders and key stakeholders to understand business needs and develop a comprehensive product roadmap
- Set clear objectives and key results to define priorities and success measures, leveraging a strong understanding of business, financial data, and technologies to make informed decisions that guide the team's direction.
- Hire, mentor, and motivate a highly skilled cross-functional team to ensure optimal performance, in order to prioritize development activities to maximize value delivery and lead data-driven analyses to support business objectives.
- Foster creativity and ingenuity to transform data interpretation and understanding and collaborate with Technology, Analytics, and Finance Teams to build an efficient infrastructure for dashboard development, ensuring robust controls.
- Source data from various information channels, track development and deployment timelines, and support the transition of production activities to Technology for newly developed dashboards
- Direct the team in intelligence solution requirements gathering sessions with varying levels of leadership, complete detailed project planning utilizing JIRA to record planned project execution steps.
- Control testing of each component of the intelligence solution, providing evidence that all data and visualizations are delivering accurate insights and evidence in the control process.
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Qualifications:
- Bachelor's degree in MIS, Computer Science, Mathematics, Engineering, Statistics, or other quantitative or financial subject areas; Minimum of 10 years' experience working with data analytics projects, preferably related to the financial services domain.
- Minimum 8 years' experience developing advanced data visualizations and presentations
- Experience with business intelligence analytics and data wrangling tools such as Alteryx, SAS, or Python.
- Experience with relational databases, optimizing SQL to pull and summarize large datasets, report creation, and ad-hoc analyses.
- Experience in reporting development and testing, with the ability to interpret unstructured data and draw objective inferences given known limitations of the data.
- Demonstrated ability to think beyond raw data and understand the underlying business context, identifying business opportunities hidden in data.
- Focus on controls and risk management, ensuring accurate results and flexibility to adapt to changing control requirements.
Preferred Qualifications:
- Experience with AWS, Databricks, Snowflake, or other Cloud Data Warehouse platforms.
- Experience with Hive, SQL, Python, or other big-data query tools.
- Experience with ThoughtSpot or similar AI tools that empower stakeholders to self-serve and generate their own insights.
- Experience with Tableau
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.