Join our dynamic team that manages strategic, financial, and operational activities for the Consumer and Community Bank's (CCB) Fraud Strategy and Credit Decisioning teams. This role is pivotal in crafting analysis, promoting organizational excellence, and communicating our collective narrative. You'll be instrumental in setting new strategies, improving organizational effectiveness, and managing financial aspects. If you thrive in a fast-paced, collaborative environment that values strategic thinking and creativity, this opportunity is for you.
As a Consumer & Community Bank Business Management Lead - Executive Director within the Consumer and Community Bank's Fraud Strategy and Credit Decisioning teams, you will be responsible for planning and managing all aspects of the book of work including setting new strategies, organizing the administrative functions and learning the nuances of the Consumer lending businesses. You will play a critical strategic role in crafting analysis, communicating the collective narrative and bringing organization excellence to both strategic and administrative initiatives. You will also be responsible for promoting functional planning activities and strategic initiatives, coordinating a framework for marginal decision making across the Consumer Lending Businesses, and providing independent, informed, unbiased insight/feedback to the LOBs and team leads. Additionally, this role will own the financial aspects of the group including budgeting and planning. This role provides an opportunity to thrive in a fast-paced, high-performing environment where creativity, collaboration, and strategic thinking are the norm.
Want more jobs like this?
Get Management jobs in New York, NY delivered to your inbox every week.
Job Responsibilities
- Responsible for driving functional planning activities and strategic initiatives on behalf of the Head of the group, including partnering with the LOB leads (MD level) and their respective teams to drive execution.
- Coordinate a framework for marginal decision making across the Consumer Lending Businesses
- Provide independent, informed, unbiased insight/feedback to the LOBs and team leads
- Expand capacity of the Head of Group by ensuring tight coordination, proactive management, and on-time delivery of key deliverables, including change management communications, executive engagements and leadership meetings
- Collaborate with the leadership team, technology governance, HR and finance to track, analyze and report overall performance for both Fraud Strategy and the Credit decisioning teams.
- Provide strategic input and develop recommendations on organizational structure and resource allocation needs
- Build connections across all leadership of the Business Banking organization reporting to the BB CEO
Required qualifications, capabilities, and skills
- Senior-level interpersonal and communication skills such as influence management, negotiation, presentation, and analytical/problem solving.
- Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution.
- Excellent judgment and independent decision-making ability.
- Demonstrated ability to quickly develop effective trust-based relationships, working closely with cross functional stakeholders across the business to influence outcomes without formal authority
- Structured thinker and effective communicator with excellent written communication skills who is able to flex between strategic and tactical items for varying audiences.
- Ability to challenge existing engagement/interactions models across the organization driving improvements in a collaborative environment.
- Ability to create and maintain an environment which establishes, communicates and ensures adherence to clear deadlines
Preferred qualifications, capabilities, and skills
- Financial management experience
- Knowledge of Business Banking financials, products and processes
- Expertise in defining business and use cases, building out multi-year roadmaps, and driving disciplined execution
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.