Communications Associate

The Consumer Branch Banking Communications team is seeking a highly talented and creative executive communicator to support internal communications for Community & Business Development, as well as Diedra Porché, Head of Community & Business Development. This role involves close collaboration with senior leaders to draft messages, presentations, and other communications for distribution to employees. The position focuses on articulating our commitment to advancing the financial health of all driving impact at both national and local levels.

As a Communications Associate supporting the Community & Business Development team, you will possess exceptional writing and research skills, with a talent for storytelling in a concise format. In addition, you should be adept at designing communications, including PowerPoint decks, infographics, and other documents. You will have a strong understanding of what constitutes compelling and engaging content and will work with key business leaders to envision, develop, and execute communication strategies. Building and managing relationships, as well as exercising strong editorial judgment in evaluating communication approaches, are crucial.

• Partner with the Head of Community & Business Development and other senior leaders to develop clear, compelling messages that reflect the business vision, enhance leadership presence, and strengthen the employee experience.
• Prepare briefing materials, presentations, and talking points for executive.
• Collaborate in a matrixed organization to ensure cohesive communication efforts across multiple business units and corporate functions, supporting integrated and consistent communication campaigns.
• Design and implement channel strategies to maximize message delivery and audience engagement, utilizing channels such as email, corporate intranet, video, and live events.
• Lead the planning and execution of key employee events, including branch visits, employee town halls, and senior leader conferences.
• Manage major communications initiatives, including organizational announcements and change management efforts.
• Promote a strong control environment by adhering to risk/control expectations, procedures, and processes.
• Draft and edit internal communication articles for newsletters and the intranet.

• 3+ years of professional writing experience.
• Bachelor's degree in communications, journalism, public relations, or a related field.
• Strong executive presence and experience working with and advising senior leaders.
• Excellent writing, editing, and presentation skills.
• Proficiency in Word, Excel, PowerPoint, and Teams.
• Strong project management skills, with the ability to handle large-scale, complex projects with discipline and precision.
• A team player who can successfully manage both strategic and tactical deliverables.
• Self-starter who can navigate a dynamic environment with speed, flexibility, and creativity.
• Outstanding judgment, strong attention to detail, and proactive problem-solving ability and resourcefulness.
• Strong organizational and project management skills, with the ability to manage multiple initiatives simultaneously.

• Additional software skills (e.g., Adobe Creative Suite, Canva, AI large language models).