Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Chief of Staff at JPMorgan Chase within the Data & Analytics LOB India, you will play a pivotal role in running a Technology division. You will have the opportunity to work across all aspects like people, efficiency, innovation, vendor management, global initiatives, and hiring/growth. You will be challenged to think strategically, challenge the status quo to find efficiency levers, and gain a deep understanding of business management. This role will allow you to focus on executive-level advising and interdepartmental & global collaboration.
Job Responsibilities:
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- Provide strategic support to Chase Consumer and Community Banking (CCB) Data & Analytics India Org.
- Partner with Data & Analytics global Chief Data Officer (CDO) leadership teams to drive org wide Technology, People and process strategies.
- Actively support and/or drive Culture, DEI and Talent acquisition workstreams. Partner with leadership team and firmwide communication groups in developing a comprehensive communications strategy to engage with the 2000+ employees.
- Steer execution of divisional level priorities in the context of India (includes hiring / learning and development, Branding and Communication, Org design strategies / DEI etc.)
- Develop management insights, analysis and tech updates.
- Partner with regional Business management team to regular review resource utilization metrics (RTOO, Desk utilization), Organizational metrics (Headcount, attrition/mobility), Financial metrics and other departmental metrics.
- Manage overall divisional updates on org structure, org efficiency, processes improvements.
Required qualifications, capabilities, and skills:
- Formal training or certification with 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise\"
- Exposure to building Enterprise Scale Platforms in the Data & Analytics and AI domain.
- Strong Influencer who can understand team dynamics and organizations boundaries /constraints.
- Experience working with globally distributed teams.
- Excellent interpersonal, collaboration and communication skills.
- Ability to multi-task, challenge status quo and be motivated to work on a broad range of activities, from strategic through to tactical.
- A self-starter, creative and lateral thinker with a strong focus on execution.
- Must be organized, accurate and dependable, with a data-driven mindset.
- Pro-active in resolving problems and ensuring targets are met / results achieved.
- Ability to flex / stretch based on the needs of the team/organisation.
Preferred qualifications, capabilities, and skills
- Work Experience in a global bank or FinTech with experience in data analysis and budget management
- Technology program delivery experience will become quite useful.
- Proven experience in global coordination role
- Nimble business mind, focused on developing creative solutions.
- Strong project-reporting skills, with focus on global and interdepartmental communications
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.